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The disc tray on my xbox 360 wont stay closed

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Posted on Jan 02, 2017

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SOURCE: Xbox 360 disk tray wont stay shut

Do Not Call The Hot Line, 100.00 Dollars to just look at the problem thats not even fixing it. Waste of my time and money for there f--- up man.

Posted on Jun 19, 2008

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SOURCE: I turn on my xbox 360 and it says open tray and wont read disc

I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

Posted on Jun 23, 2009

  • 2 Answers

SOURCE: My xbox 360 wont play discs - keeps repeating open tray

I just found a post on this and it worked for me. My warranty is past. So I took matters in my own hands. I took it apart which was fairly simple cleaned the lens and surrounding areas but it didn't work. But this is what I found out its not reading the disk because the disk isn't spinning. With the box apart and drive open I put it back in the system and turned on the power I noticed the drive would spin slowly I then while the disk was trying to load I spun the disk by hand to help it along and wala it started spinning I powered down put it back together and as of 10:45 2night my gaming nightmare is over. I hope this was helpful. Good luck all!!

Posted on Jul 21, 2009

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2 Answers

Put disc in xbox 360, said reading then open tray. wont play no discs


@paulhull58 when the disc tray closes push down firmly on the top of your xbox where the tray is. if not clean your disc.

Apr 04, 2010 | Microsoft Xbox 360 Console

1 Answer

Hello my xbox 360 wont read a disc it says open tray can u help me.


Your Xbox's disc drive is most likely broken. This happened to me about a month ago to a used xbox I had bought. You should call Xbox Live Support. They are very helpful.

Dec 14, 2009 | Microsoft Xbox 360 Console

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Xbox 360 wont recognize game discs


your lazer has packed in my sugestion is to buy a new one. i had the same problem

Jun 24, 2009 | Microsoft Xbox 360 Console

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Xbox 360 disk tray wont stay shut


My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.

May 28, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc tray won't close


Whenever you need help with your Xbox or Xbox 360 accessories, allways check out Xbox Customer Support

The answer to your question is quite long, so here's a link.

Xbox 360 disc tray help

Hope this helps

May 20, 2009 | Microsoft Xbox 360 Console

1 Answer

Flashing on of button


It seems that there is already a problem with the tray since it wont close.. Unfortunately you wont be able to fix it yourself and you dont want to get that disc tray busted / damage.

What i suggest is to contact xbox customer support Good Luck! hope your console still has warranty

Apr 05, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 door will not stay closed


take the faceplate off then open and close it,
also make sure there is nothing blocking the door and there are no other discs in the tray.

Nov 16, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox 360


you need to send it off to get repaired

Aug 26, 2008 | Microsoft Xbox 360 Console

1 Answer

Disc Tray wont stay shut


A lot of people have this problem. Before you post, look around.

Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.

Xbox Support: 1-800-4MY-XBOX

Jun 22, 2008 | Microsoft Xbox 360 Console

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