Question about Logitech QuickCam Pro 5000 Webcam

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Quick Cam Pro 5000, isn't recognized...

It was working just fine, and for no reason, the software wouldn't recognize that the camera was plugged in. It gave me some kind of warning when i plugged it in - like i always do - it was about installing software (can't remember exactly what . I've installed the latest software, and the software is up to date and works fine, however it keeps telling me that there is no camera plugged in while it is plugged in to a usb port??? whats the deal, why won't it recognize the camera?

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Re: Quick Cam Pro 5000, isn't recognized...

Download the latest driver for your OS (i assume you are using windowsXP). Then when it asks you for the driver direct the location to the place where you have downloaded the latest from logitech.

Posted on Oct 18, 2007

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Go to the logitech website - identify your webcam and download the software - do not connect the webcam until prompted,en?prodcrid=405

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Select your camera from the following page and download the appropriate software for your platform:,en?prodcrid=405

Kindly rate this solution if it helped you. Let me know if you have any further difficulty.


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The only other thing that I would suggest you try to do is (if possible) goto another PC or maybe a friends PC and plug the web cam in. If it does the same thing then the web cam no longer works. If it does work, then you may want to try another USB port on your PC.

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unplug your web cam then restart your computer after then when computer loaded all programs and stable plug your web cam when pc recognizing it and ask for driver then put cd and follow the wizard instruction guide.

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dont plug ur camera into the usb port while installing the software.after completing the installation it will ask u to plug in the cam by itself.hope it works all the best

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please, note if the USB drivers for logitech were installed when the rest of software was. only as that the motherboard will recognize the webcam.

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So you know the cam is ok and the cable, so you will have to point to the usb port not being able to push enough power through the cable to the camera as it must take a higher voltage than the other cam. Make sure that the other cam software is uninstalled and you have done registry clean in case of conflicts and also try using a different usb port but install the camera with the driver again using the extension in it, aplogies if you did, i am assuming you may have installed the camera directly without the extension cable.

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