Question about HP Photosmart C6180 All-In-One InkJet Printer

1 Answer

My printer is hooked up ok I assume

I can get it hp photosmart c6280 to print test page, but not any thing on the screen.

Maria

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  • laxmankumar
    laxmankumar May 11, 2010

    Hi,

    To isolate the issue please provide the following information.


    1. How is your printer connected to computer? (USB or Network)

    2. What is your Operating system?

    3. Have you installed full feature software?

    4. From which application you are trying to print? (Ex: word, PDF,IE)

    5. Are you getting any error messages? If yes please provide error messages.
    Thanks & regards
    laxman



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  • 320 Answers

First i would want to know if you use vista as an os? i would only be guessing without more info. if you use vista they have a patch to keep the drivers ffrom uninstalling themselves. you can get this patch at hp.com. i would down load this patch to your desktop uninstall all hp software the reinstall it. immediately when the install is done double click the patch file. i had this problem with a 7410

Posted on May 26, 2009

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1 Answer

Printer hp c6280: error message "oxc18a0401" what


Please perform the following steps SWITCH ON THe PRINTER.ONCE THEERROR COMES in the display screen DO THE FOLLOWING Press and hold the * key.
Press the # key and release both keys.
Display should say Enter Special KeyCombo
Press and release the button one by one in sequence the 1, 2 and 3 buttons.
display screen says "support" R0631M.
Press and release the right arrow button until the display says System Configuration Menu.
then Press and release the OK button.
Display should say Hardware failurestatus. If not there already, ArrowKey over to Hardware failure status
Press and release the OK button..Display should say Hardware failure status: Clear. Press OK to clear.

Press and release the OK Button. Message changes to Hardware failure statusCleared. Press Cancel to continue.

Press and release the CANCEL button as many times as necessary, so that, eitherthe Welcome to Photosmart Express screen appears, or, the Ink System Failurescreen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable fromback of the printer and wall outlet.

Wait 30 seconds for the power to get discharged and then plug the power cableinto the wall outlet first and then into the back of the printerTurn the unit on. The printer may display message USEPOWER BUTTON TO SHUTDOWN THE PRINTER followed by PRESS OK TO CONTINUE. PressOK. The Printer will start the ONE TIME INK INITIALIZATION PROCESS. Allow thisprocess to complete and do not interrupt. Once the initialization process iscomplete, the printer will print out a Diagnostic Page.

Aug 01, 2011 | HP Photosmart C6280 Printer

1 Answer

The error message is Oxc18a0001. What is wrong with it. I've turned the printer off like it said to do, with no change.


Error seen on printers HP: HP Photosmart 7280, C5180, C6280, HP photosmart 8250...


Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says "System Configuration Menu". 2. Press and release the "OK" button.
5. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
6. Press and release the "OK" button.
7. Display should say "Hardware failure status: Clear. Press OK to clear".
8. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
9. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.

May 06, 2011 | HP Photosmart D7460 Printer

1 Answer

Replaced my black ink on my c6280 hp printer now no ink comes out


Perform a Semi-full reset.

While the printer is on unplug the power cord.

Press and hold # 6 and plug the power cord.

Wait for it to initialize and print a test page.

Feb 13, 2011 | HP Photosmart C6280 Printer

1 Answer

Printer won't work manually.


Usually, you need to print a test page: go to start, settings, find printers and faxes and open it. You will see your printer. Right click on the printer and you will see a menu. Open Properties. Find General- there is a "print test page" button. Click on it. When the test page is printed, you will see some pictures: those are the steps you need to take to make your scanner/copier work. Basically, all you need to do is put the test page in your scanner (as indicated) and press scan. The scanner/copier will then do an alignment and you will be able to copy manually.

Apr 01, 2010 | HP Photosmart C6280 Printer

1 Answer

Ink System Failure on a HP Photosmart C6280 All-in One


This is likely a cartridge problem except if the carriage is not moving at all. If you still have some of the used cartridges you can used them to trouble shoot by elimination ok. Or contact a nearby technician who has the cartriges to use them for trouble shooting. I strongly believe the one of the print carts is the culprit. Good luck

Jun 02, 2009 | HP Photosmart C6280 Printer

1 Answer

False error empty cartridge


HP C6280 reset:

Reset the All-in-One to the factory default settings by using these instructions:
1) Press Red Eye Removal & Print Photos button simultaneously
2)Enter Special Key Combo is displayed on the screen.
Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
Display should say "Support" and display the FW rev XXXXX.
3) Press Right Arrow button until "Reset Menu" is displayed. Press OK.
4) Press Right arrow until "Semi full Reset" is displayed.
5) Press OK.
Now, check the functionality of the All-in-One.




If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 31, 2009 | HP Photosmart C6280 Printer

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