Question about Husqvarna Designer I

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Dongle won't work

I installed 3D embroidery software on windows 7, did the upgrade, but it won't recognize the dongle. I was at sometime able to download the patch to my previous windows 7 computer which is still functional. Can I somehow transfer the patch to my new computer and if so, how?

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  • Master
  • 1,727 Answers

Did you try the dongle in another port... yes if you can find the patch you can load it onto a flash drive or sd card and then upload it over to the new pc

Posted on Dec 28, 2013

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6ya6ya
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Posted on Jan 02, 2017

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Ajkill
  • 2035 Answers

SOURCE: Loaded 3D Embroidery software on

Try to install the software from the download as its latest version its will prompt you to remove the old version on your computer and follow onscreen instruction you be able to install the software...........

Posted on Jun 27, 2008

guru_fixya
  • 944 Answers

SOURCE: I bought a new computer

Hi,
Hi did you restart the system and try whether it is detecting or not.?If not

Could you please download the latest version of the
VIP Customizing Plus embroidery software.If you could not find them just mail the support team.they will send you the link.

The windows 7 and Vista cant recognize the older version.So download the latest one.

post a comment for further assistance.


thank you for using fixya have a nice day:-)

Posted on Aug 26, 2010

richroth
  • 9472 Answers

SOURCE: I have a Designer 1

Those floppy drives that require a dongle are really no good. The USB floppy drives are the way to go. Just plug and play. Here is a link to the USB floppy drives if interested. They start at around $8.00. If you want to stick with the floppy with the dongle, you might want to try running windows update. I didn't see where you posted the maker of the floppy drive or the dongle so getting the drivers or software is pretty much impossible.

Posted on Jul 23, 2011

carey31626
  • 1 Answer

SOURCE: how to run 5D embroidery software without the dongle

take it to the dealer with your SN and receipt the dealer can get you a new dealer for about $100, but if you are not the original owner who registered the SN, it is a copyright violation and you are SOL

Posted on Feb 19, 2013

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2 Answers

I have installed artista v3.0 software and dongle on a machine running Windows 98. When I open the software to run it says it cannot see the security device.


Dongle will not be recognized
NOTE - If you have encountered any of the following when installing your v5 BERNINA Embroidery Software:
After the computer reboot the screen will prompt for the new dongle but will NOT recognize it.
After the computer reboot the screen will prompt AND recognize the new dongle but never ask for or recognize the older dongle.
The software installation seems to complete but when attempting to open the program you will get the tool tips for a period of time then get taken back to your Desktop.
After rebooting the PC, you get an "error 7" message in the black DOS screen.
You may try one of the following (NOTE: Disconnect ALL USB devices from the computer EXCEPT for the version 5 dongle. If doing an update, attach the old dongle only when prompted):
1. If the version 5 software is installed, go to MY COMPUTER > Local Disk C: > Program Files > BERNINA > Embroidery Software > BIN folder and in the BIN folder will be a file called 'DATAGATHER' or 'DATAGATHER.EXE'. Locate this file and double-left click it to restart the 'verifying the security device' process and should finalize the brain transfer.
2. If step 1 was not successful, you will next need to try to run the REPAIR feature from the v5 install CD. To do this, reinsert the version 5 installation cd, and choose the REPAIR feature when you are asked to make a choice. Click NEXT and YES to finalize the REPAIR and restart the computer when prompted


Also doesn't look like it will run on Windows 98. It is SOOO Old! Version 5 won't anyway.

http://www.berninasoftware.com/faq-i710-p5343c140e7c855f8d1d842476841b61ef6b09596-sE.html

Sep 14, 2015 | Sewing Machines

12 Answers

Loaded 3D Embroidery software on computer but will not recognize the dongle plugged in to the usb port. Drivers for dongle did not automatically load, went online to find a HASP file (driver I think) and...


1st try another usb port
2nd uninstall the software and plug the device in only after you have reinstalled the software and you are asked to plug it in. If it doesn't ask then install the software first and try again.

You can also right click on my computer and select manage.
then on the left side of the window select device manager, unplug and plug back the usb dongle and see if any devices appear or disappear also note any yellow ! marks. you may have to press the scan for new hardware button or right click on the window to scan for hardware changes.

Jun 18, 2008 | Husqvarna Rose

1 Answer

I have 5D software and dongle. can't get software to load.


Are you saying your 5D brand Embroidery Patterns won't load to the dongle using Windows 8?
https://www.google.com/#q=5D+Embroidery+won%27t+load+to+dongle+Windows+8%3F&tbs=qdr:y

Here is their Site showing support contact:

Software Help Updates 6D Embroidery System

Apr 02, 2015 | Sewing Machines

1 Answer

How can I get my Pfaff 3d embroidery software to work with windows 7? What do I download for the dongle also?


The only solution I've ever heard of is buying an older machine that has XP....

Jul 18, 2012 | PfaFF Sewing Machines

1 Answer

My laptop which has windows 7 on it does not recognize mmy dongle


there is an update for windows 7 and dongles at the husqvarna viking website.

From Husqvarna Viking website -

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

link to latest Dongle Drivers - http://vsmsoftware.net/downloads/HASP/HASPUsersetup.exe

Husqvarna Viking - http://www.husqvarnaviking.com

If you are still unable to get it to work, visit your local authorized Husqvarna Viking dealer. Most stores have staff who are eager to help but you might want to call for an appointment

Good luck..

Feb 13, 2010 | Husqvarna Designer I

1 Answer

Loaded autodigitizing onto our new computer with Windows 7. Everything loaded just fine but when I try to open program it does not recognize the dongle.


There is an update for dongles and windows 7.

Info on Husqvarna Viking website - http://www.husqvarnaviking.com


When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Good luck.

Feb 09, 2010 | Husqvarna Designer I

1 Answer

I have the Husq Pro software for my #1+ machine and I bought a new computer with 64 bit. I can't get it installed. What do I do?


Info on Husqvarna Viking website - http://www.husqvarnaviking.com

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Good luck.

Jan 23, 2010 | Husqvarna Viking 1

2 Answers

I need a driver for a husquvarna 3D reader/writer card, where can I find one


Info on Husqvarna Viking website - http://www.husqvarnaviking.com

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Dongle issues - http://www.husqvarnaviking.com/global/8588_4197.htm

Good luck.

Dec 10, 2009 | Husqvarna Viking 1

1 Answer

Can't get computer and embroidery machine to connect via USB. Computer doesn't recognize embroidery machine. (Husqvarna Designer Diamond) I also have a new DELL laptop.


If your using Windows Vista, you have to have the multi user account in the off postioin. Also if you had 3D embroidery software and you upgraded to 4D software you have to be sure to uninstall the 32 bit drivers from the 3d for the 4d to work properly.

You do have to install the communication software that came with the diamond also. It won't communicate through the 3d or 4d only.

Jul 12, 2009 | Husqvarna Sewing Machines

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