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F5e1,f5e3,f6e1 trouble codes harness seem to be ok replaced door lock and ccu im not a parts changer but nothing has worked

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SOURCE: Help! How to fix F28 error on Maytag 4000 series Model MHWE400WW01?

I went through this some time ago with my whirlpool duet washer. I had the service man come out after I replaced the mcu and still did not work. He told me that he had no way to check for sure that it was the ccu but said he thinks that I should replace it so I did and it solved the problem.. I still don't understand why he could not tell me for sure that the ccu was the problem because it cost a lot to order it.

Posted on May 04, 2014


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Trouble code f11 or fdl for whirlpool duet front load wash machine.


FDL is door lock. This is the first part to be tested, since it can be symptom of a wiring problem.

The door lock is tested by reading impedance on the door latch contacts.
If the door lock is OK, do the following troubleshooting for F11. The problem is usually CCU.

F11 is communication error between CCU (main control unit) and MCU (motor control unit - additional control module connected to motor and to CCU, located in a sealed box inside the washer).

This usually means that either CCU or MCU is defective. In some case the connectors or the wiring harness connecting the two modules is the problem.

The tech sheet says:

F11:Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
* Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
* Check the Drive system for any worn or failed components
* Check MCU
* Check CCU
* Check Motor
* Check Wire Harness

The wiring harness is tested using a multimeter to ensure that there is continuity between the MCU and CCU connectors. If a single wire is good it will read zero Ohms (closed) from contact to contact.
Motor is tested reading Ohms, it must be read about 6 Ohms on three different pairs of contacts.
Drive system in motor is checked observing if any of the parts are broken.
MCU and CCU are tested reading volts during operation and testing at component level. The testing must be done by a tech. Check CCU to see if there is any sign of failure (eg burnt spots).

Most of the time the problem is CCU. Trick to repair it include testing and eventually reheating the solder joint of the two on-board relays, cleaning connector contacts with circuit cleaner solution. This in case that the problem is CCU.

Disconnect the unit from power for five minutes as first test. This will reset CCU.

Nov 07, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool ghw9100 Door lock solenoid 60 ohm and 126 ohm? Duet job aid says 60 ohms on contact point 3 to 2 and 3 to 1 that is not possible because the two windings double the resistance the way its made. ...

The terminal numbering of the door lock and unlock solenoids solenoid looks messed up and your resistance reading is correct and the solenoids are good as long as you get 60 ohms both on 3-2 and 2-1 and 120 ohms on 3-1.

You stated, as per live chat discussion, that the door never locks to start a cycle. The door locking routine starts only if the door switch contact is closed (refer to page 6-2 of Job Aid L-68). This could mean the door switch contact never closes for the door locking routine to be initiated and a wash cycle can start or the CCU is not detecting it closed.

Check the continuity of the door lock and switch assembly wire harness (door switch, door lock main switches, and solenoids wire harnesses) including the connectors. Replace the wire harness if a discontinuity or any other issue that might jeopardize its function is found. Proceed with the troubleshooting if no issue is found with the harness or if the problem is not resolved with the replacement of the harness.

Reinstall the door lock and switch assembly, reconnect the wires, put the door gasket back over the outer lip of the door opening, and close the door. Reconnect the door lock main switches and the door lock/unlock solenoids harness except the door switch harness. Jump a wire between the door switches terminal connections (adjacent terminals) on the central control unit (CCU) then reconnect power and start the machine.

The door locking routine should start and eventually lock the door and start the cycle if the issue is with the door switch not closing. Replace the door lock and switch assembly if that is the case. The problem is in the CCU not detecting the door switch closing and needs to be replaced if door locking routine still fails to start, lock the door, and start the cycle.

If the door locking routine starts and the door lock seems engaging but fault code "FdL" flashes and the door is locked, unplug the machine then check the continuity of the door lock main switches at the wire harness connector in the CCU (refer to page 5-3 of Job Aid L-68). The problem is also with the door lock and switch assembly if there's no continuity in any of the door lock main switches. Otherwise, the problem is in the CCU not detecting door lock main switches closing and needs to be replaced if there's continuity in the switches.

With the fault "FdU" flashing when the door lock main switches bypassed, the CCU is certainly detecting the switches closed. This eliminates the possibility of the CCU not detecting the door lock main switches closing. It leaves only the possibility that the door switch is not closing or the CCU is not detecting it closing.

Sep 23, 2010 | Whirlpool Washing Machines

1 Answer

Possible electrical problem

The DL code is door lock. The manufacture explanation of the code is here then my comments follow.

A Door Lock Error occurs if the door cannot be locked. It
will try to lock it six times before displaying the error code.

Possible Causes / Procedure
■ Door lock mechanism is broken or removed from door.
■ Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door switch/
lock unit and Central Control Unit (CCU).

Phil's comments------>

It it almost always a failure of the door latch mechanism. The part number is 8182634 and cost around $45.00

Here is a parts break down to show you where the component is located it is part #7 in this drawing. Sorry about all the trouble you are having, it is usually a good machine and I have one at home myself.

Apr 19, 2010 | Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft....

1 Answer

I have a Supper capacity 465 range and the oven cleaner will not work because of code F5E1 door latch is not locking... can I trouble shoot this at home Patricia Parker - Davis

you will not have too toruble this the code has done it for you.. this code ( if kitchen aid ( ck door latch / or latch switch / replace component .. ) with a complete model # and brand I can give you the part # of the latch .. thanks hope this helped mm

Dec 04, 2009 | Refrigerators

1 Answer

Code dl-f machine will not start up, usually you hear the door lock and then water enters- but door does not lock which is why im thinking dl stands for door lock? i unpluged machine hoping it would reset...


You are correct in that the fault code stands for door lock error. Here's the book answer:

Door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times before displaying the error.

Potential Causes

• Door Lock Mechanism broken or removed from the Door
• Check Door Lock/Switch Assembly
• Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
• Door Lock/Switch Assembly Failure

Replace failed component.

Try pressing pause/cancel several times to reset it.

Best regards, --W/D--

Aug 20, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer


Below I give you some solutions picked from this site. There are five down para-wise You may find some very useful:

I had same error code F11 and DL.....I sprayed the door lock (inside) with far works OK

I had the same F11/DL problem. I tighten the two screws on the door latch and it's working great. for now

Just some part numbers to help if you need to order parts. For the GHW9200LWO Washer (Sanitary Cycle Model)- the part number for the CCU (Microcomputer or main computer) is 8181924. The part number for the Motor Control Unit (MCU) is 8182706. I did a search for the part numbers and found the CCU for $79.90 shipping included - the same part from Whirlpool was $190 plus with shipping included. I put the CCU on and my washer works perfectly again. Hope this helps someone since I had such a hard time finding out the correct part numbers. Whirlpool first sent me the MCU even though I specifically told them it was not that part but the CCU.

DL is a door lock error. This is usually an indication of a bad door latch. F11 is a serial communications error from the Central Control Unit CCU (which is your main computer). If the door latch is defective it could be generating the communications error code as well. A defective CCU can also give the same symptoms, though. Before replacing any parts, however, double check all you connections to make sure you don't have any loose wires. The least expensive of the two possible solutions would be to replace the door latch (about $50). The CCU can run between $150 and $250. Hope this leads you in the right direction.

I wanna thank all of you for your input. I had the "DL F-11" code also. My washer would run 12 minutes and then stop with the annoying beep and error codes. After learning that the "DL" was the door lock, I decided to order the part online for 50 bucks. After I placed the order I decided to take this $50 thing apart and give it a look-see. (Boys like to tear things apart!)
There is a solenoid inside that actuates the lock. My finding was that there was some hardened goo that seeped out of the solenoid. It didn't look good! I believe this to have caused an electrical imbalance that the computer didn't like, thus sending it into error mode.
Removal and installation was a snap. First I took the top off. Then to make room for my arm to get to the door-lock, I pushed the drum all the way back and held it in place by wedging a shoe in the front end. Then I pushed the drum to the side, opposite the door-lock, and wedged it with another shoe. This gave me plenty of room to reach the door-lock. Unplug the three connectors and remove the three screws from the front side of the door-lock. (Inside door at 2:00.)
Reverse order for the install!
Thanks again for your posts which led me in the right direction!

Jun 07, 2009 | Whirlpool AWM9000 Front Load Washer

1 Answer

F 22 front door locked and door won't open.

hi there,

the F22 stands for the CCU/Touchpad error. in other words, the keypad has lost connection with the control board behind it.

this is what you do:

unplug the washer
take off the console
check the connection between the touch pad and the CCU boad
make sure that nothing looks corroded or burnt
make sure that nothing is pinched or bent
unplug and replug wiring harness and connections form keypad to the CCU board

let me know if it this works.

Sep 28, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

DL error code

DL is a 'Door Lock' error code.
A Door Lock Error occurs if the door cannot be locked. The Central Control Unit (CCU) will try to activate the lock 6 times before displaying the error.

Potential Causes
• Door Lock Mechanism has failed
• Wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
• Central Control Unit (CCU) has failed.

There really isn't much you can do except replace the defective parts. The door locks have been troublesome and have replaced some. But there are cases where the CCU will develop an internal intermittent connection to the door lock causing it to work then not work. Check your owners manual for limited warranty on the CCU. The door lock only warranted for 1 yr.

The FixYa Team

Jun 23, 2008 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Kenmore Elite HE4t Washer door won't lock

Im assuming that the part number youve mentioned is for the new door latch assy?? Unfortunately the problem could also be in the Main CCU. Ive had several of this design have intermittent door lock codes and not lock the door....It was the CCU in most. This washer should have a full years warranty for parts and labor. Perhaps the sears people didnt understand its still under warranty. I wouldnt want for you to waste your money on the door latch if it is the Main computer. Also you may want to remove the top of the machine and check the wiring connectors going to and from the CCU and the latch.

Nov 25, 2007 | Washing Machines

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