Question about Whirlpool Washing Machines

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At the end of the wash the washing powder and conditioner are still in their original compartments. I appears that the water is only going into the pre-wash compartment. Help!

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  • valerie_brac May 18, 2009

    Thanks for rapid response. My washing machine is a ten year old Whirlpool AWM 324. I have just removed the dispenser drawer and prodded something at the very back. All seems to be working again for the time being. Thanks again!! Fingers crossed


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  • 62 Answers

Could I get your model number? It will help me help you.

Posted on May 18, 2009

  • Pataricia Nolte
    Pataricia Nolte May 18, 2009

    Thats Great! Just write again with any more questions. And thank you for the rating!


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Hi from retired Englishman in SW France,
See if the water is actually running into the washing powder tray by using these guidance notes (written for another problem!).
A quick and easy way to find out which tray is which is to pull the detergent drawer out just so that you can see into it. Start a pre-wash and see where the water runs in, then advance to the main wash and observe. Finally start a rinse cycle and where the water goes in is where the conditioner/softener goes.
In a few cases I have come across, the pre-wash tray shares with the conditioner/softener part but the pre-wash powder goes in the front and the softener in the back.
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I have just bought a second hand front loader which compartment do I put wasdhing powder in and what are the other two compartments

Hi from retired Englishman in SW France @14:24 Wed afternoon,

I am presuming you do not have a manual- most manuals can be obtained on-line. I think there is an advert somewhere on this site! No! No commission!

3 compartments - pre-wash powder, wash powder and finally conditioner/softener. As you do not say what make and model yours is we will 'cheat' a bit to find out which is which!
If you pull the drawer out just enough to be able to see into it, then put the machine on pre-wash for a few seconds you should be able to see into which compartment the water is running! Do the same with the main wash. You are then left with the conditioner one which, when you look at the whole drawer, one looks distinctly different from the other 2. With our Bosch it is in the middle but with our daughter's (can't remember which make it is!) the conditioner tray is on the right.
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Which compartment does the washing powder and soft rinse go?

The conditioner or rinse aid goes in the smallest of the 3 compartments, it sometimes has a cover in it.
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Where ecxactly do you put washing powder and stasoft

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Please rate my solution.

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