Question about HP LaserJet 5200 Printer
49.xx.xy error- General firmware error ( like a blue screen in windows)
a corrupt print file is usually the cause and can be cleared by disconnecting the printer from the network, then cycle the power , allow the machine to come to ready and ask the pritner for a configuration page( just a test to see if the printer is able to respond- if not then replace formatter/firmware chip) when this has finished printing goto the workstation that sent the last files to the printer and clear ALL print queues form the PC then and only after clearing the print queues can you re-connect the network - failing to clear the print queue will cause the printer to re-try printing the corrupt document which will result in 49.xx.xy error being displayed again.
Posted on Jan 30, 2014
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Posted on Jan 02, 2017
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