Question about Canon Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Cannon IR C5800
According to my info this is an error detecting the home position of the image transfer belt. It may be a problem with the sensor or one of the boards, but there is also mention that if there is paper in the mbypass tray in low humidity environments that due to static electrcity electrical noise may occur and result in the incorrect detection of the ITB home position.
I would say first step is if you have paper in the bypass tray, remove it and restart the machine and see what happens. If your problem still perists i would recommend that you have a Canon Techncian come out to have a look
Posted on May 10, 2008
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