Question about Computers & Internet
Cant log in to my account
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Posted on Jan 02, 2017
It sounds like two possible problems - a browser problem or a website problem. To test if it is a browser problem, try downloading Firefox if you are using Internet Explorer. IE has problems with all sorts of things. Also check in "Help" top toolbar that your browser supports 128 bit encryption. Possibly you may have to install java or lower security settings, some sites require session cookies, to correct that simply lower the cookies to accept all. Usually browser problems of this nature will also not let you use secure sites such as online banking - if you can access those sites - probably your browser is fine and it is a website problem.
Some sites that are interactive using Joomla or Mambo based CMS(content management systems) get a glitch where even after logging in, you must login a second time in order to do anything, the copyright tag at the bottom of a page should tell if it is that type of site. If so contact the web admin of the problem.
Posted on Apr 29, 2009
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