Question about HP Office Equipment & Supplies
HP 6300 wont send or receive fax. Have a filter inline the right 2 wire cord it seems to dial a different # before the fax # a recording comes on that cant get that # all while the fax is still trying. The dial tone is good tried to send to several different fax machines, nothing it seems to me analog to digital doesn't work !!
Might be silly question but is it setup to auto transmit and receive? And have you tried to operate it manually? + take out the inline filter fax machines operate on volume'db' to soft and it can't hear, to loud and it can distort sound.
Posted on Dec 28, 2013
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Posted on Jan 02, 2017
SOURCE: IntelliFAX 4750E - Printer Busy
The printers memory may be full depending on the type of documents they are printing. The first and most simple step is to unplug the power cord from the back of the unit for 30 seconds, put your finger on the stop key while plugging the unit back up and continue holding the stop key until the time and date are back on the display of the Brother unit.
If that does not work unplug the USB cable from the PC. Unplug the power cord from the unit again. Put your finger on the menu key first and then plug the unit back up. You want to hold the menu key unit the until the LCD says maintanence and all the lights are flashing. Let the menu key go and press the number 82 and will give you an error code. If the error code is 00 then there are no errors. If there is an error code record it and contact brother or check a service manual if you have one. Most laser products all have the same error codes with Brother.
To reset the unit press stop and then 91, this will reset the unit and all faxes or print jobs will be lost. This should clear the issue.
Posted on Jan 02, 2008
Is the fax sensing the paper you put in to send out? Check the little black levers that poke into the document area. They should move freely when you touch them gently with a finger, and return quickly when you take your finger off. If it can't sense the paper it won't try to send a fax. If, when the paper is inserted, the display changes from whatever it said to anything else, the paper is being sensed.
Let's try dialing manually. Just left of the 1 key is a button labeled "Hook." Pressing that will take the telephone line "off-hook," like picking up the receiver of a phone. You should hear a dial tone -- if not, try adjusting the speaker volume with the buttons just right of the numbers. Once you get a dial tone, dial a number, whether it's another fax, or your own cell phone. As far as the phone company is concerned, your fax is just a phone, calling another phone. If you can make a call, and the phone at the other end rings, we're closing in on the problem. If you can dial another fax machine manually, you can still turn this into a fax call, assuming there's paper ready to fax. After the distant fax answers, touch the Start button, and your fax should take over. If you can't dial manually, try unplugging your fax from the phone line, and replacing it with a regular phone. Can you make calls with it? If not, the fax is no longer a suspect - you have a phone line problem.
Are you at a business where you need to dial 9 to get an outside line? It's easy to forget that detail when you're using a fax, but it has to dial out just like any other phone on the system.
If you can't get a dial tone at all with the fax, but it works with the phone alone, the main board in the fax is probably bad. If you can dial manually, using the Hook switch, but the same number doesn't work when you dial xxx-xxxx-Start, that sounds like a main board problem, too.
Posted on Jun 11, 2009
Remove the phone line from the back of the fax and connect a standard phone (not a business PABX or PAX system phone) to the line. Ensure dialtone is available. (Make sure in doing this that you are also testing the cable from the phone socket to the fax). If no dialtone, replace cable or fix line.
Check that the line is connected to the 'line' port on the fax, not the 'phone' port.
If still no dial tone, it may be modem fault (in the fax). Seek specialist attention.
Posted on Mar 06, 2010
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