Question about Sony DVP-SR500H DVD Player

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Dvd player won't stay open

Whenever I eject a disc, the drawer almost immediately closes so that I have to manually hold the drawer open, while it is trying to close, to be able to get my disc out or put one in. Can this be fixed? This DVD player is not even 2 years old

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  • 20 Answers

It seems like the gear has skipped, you will no doubt have to take it apart and reset the gear to the proper position, There may be a "C" ring retaining the gear to the spindle, you should be able to remove it with a small screwdriver - you may want some safety glasses.

When taking it apart you may want to use some cardboard to press the screws into so you remember where they came from and don't lose any parts.

Usually there is a space in the gear that should be about 45 from the start of the gear at the closed position. You want to make sure in most cases that the tray is either in the fully open or fully closed position before attempting to reposition any gears.

I find it useful to take pictures of each step of the process so you know exactly where everything should be when you put it back together.

Hoped that helped. Good luck.

Posted on Dec 28, 2013

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SOURCE: DVD stuck in player SONY RDR-VX 515

Take the lid off by taking the 2 to 4 screws out of the sides of the unit to get the disc out.

Posted on Feb 19, 2008

  • 3 Answers

SOURCE: dvd drawer wont stay closed

take it back to the store or repair shop. Same thing happened to a friend and because it was new, the machine was exchanged.

Posted on Feb 02, 2009

  • 12 Answers

SOURCE: dvd drawer won't open

stick tip of pencil in tiny hole just under the drawer

Posted on Dec 31, 2011

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1 Answer

WILL NOT EJECT DISC


What is the model number of your DVD player? You may try power resetting the unit and check if it helps. To power reset, turn OFF the DVD player and unplug the power cord from the electrical outlet for 30 seconds. Plug the power cord back into the electrical outlet and turn the player ON. Attempt to open the disc tray.

Depending on the model number of your DVD player, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.
NOTE: This step may not apply to all models as DISC1 is not available on all DVD players.

If this does not work and if the DVD player has DISPLAY and PREV buttons, press and hold the DISPLAY+PREV buttons for two seconds to unlock the drawer.
***********************************************
FOR SONY PLAYER's

This issue may occur if the disc is damaged or if the disc was not inserted properly into the Blu-ray Disc® player. Follow the steps below to open the disc tray and eject the disc.
  1. Turn off the Blu-ray Disc player.
  2. Disconnect the power cord (mains lead) or AC adapter.
  3. Allow the disc player to remain without power for 30 seconds.
  4. While pressing the OPEN/CLOSE button located on the front of the disc player, reconnect the power cord.
    IMPORTANT: For some Blu-ray Disc Home Theater models it is necessary to press and hold the OPEN/CLOSE andPLAY buttons simultaneously, then reconnect the power cord.
    NOTE: This step may require the assistance of a second person.
  5. After reconnecting the power cord, when the tray opens, release the OPEN/CLOSE button.
  6. Remove the disc.
  7. If necessary, disconnect and then reconnect the power cord to recover the player.

Aug 24, 2015 | Televison & Video

1 Answer

Cant open dvd drawer


Sometimes DVD player drawers get stuck closed because the disc inside isn't seated properly. At other times the player may have another problem. The first step in discovering if it is the disc or another issue is to remove the disc. Most DVD players have a secret eject button. It allows you to open the drawer when a disc gets stuck and cannot be ejected normally.
For this you'll need a standard size paperclip.

  1. Unfold the paperclip and make it as straight as possible.
  2. Look closely at your DVD player . Push the tip the paper clip into the small hole on the tray cover on the front of the Toshiba. The hole is on the right side of the cover.
  3. Press inward gently with the paperclip until you feel a slight resistance, then continue pushing to engage the internal eject button. The tray should pop open partway.
  4. Gently pull the drawer until it's fully retracted. Be careful not to pull too far.
  5. Remove your disc from the drive.
  6. Before you reinsert another disc, use the remote and/or buttons on the player to close the door, and reopen it. You can also press carefully with your fingers. If you cannot open/close the drawer normally at this point, do not put in a new disc until you have repaired the problem.

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Dec 09, 2013 | Toshiba SD Computers & Internet

1 Answer

DVD drawer will not open - stuck dvd inside


My only suggestion is to press and hold the eject button for a period of time (15 - 30 seconds). This might unlock the drawer. If not, I would contact Bose Customer Service directly.

May 15, 2010 | Bose Lifestyle 28 System

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DISC DRAWER WILL NOT OPEN


First, start with power cycling the player. Turn off the player and disconnect the power cord from the wall socket. Leave it unplug for about 5 minutes. Turn the player back on and try to open the drawer.

If same problem occur, then follow the steps below:

1. Turn off your DVD player. You do not want to risk electrical shock while working with it.

2. Locate your DVD player's manual Eject button. It is usually a small hole located underneath the DVD drawer.

3. Insert a stiff wire-such as a paperclip or safety pin-into the hole. Push gently and the drawer should open partway. Gently pull the drawer the rest of the way open.

4. Remove the DVD and see if there is a problem with it. Most DVD player drawers get stuck when a DVD is warped or the label is starting to peel. If the DVD is warped, discard it. If the label is peeling, remove the label.

5. Turn your DVD player back on. If it gets stuck again on a different DVD, then the problem may be with your DVD player rather than with your DVDs.

Good luck!

Mar 21, 2010 | Panasonic DMR-ES10 DVD Recorder

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Wharfdale dvdr24hd160f


ok
Look at the door of your DVD shutter. There might be very small hole. This is an emergency Shutter open point. Make off your player, insert a long pin inside the hole, press it gently, you will notice that the shutter is openning, pull it out side, and take off your data DVD from the tray.

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Iqbal

Mar 08, 2008 | Televison & Video

1 Answer

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the disc may be jammed. try using a paper clip straightened a bit and insert into the little hole in the front of the dvd door. that should release the dvd drawer. if the drawer can not be pulled out because of a disc jam, you can try to close the drawer again and gently shake the dvd player side to side, front to back to jostle the disc back into the tray/drawer. then try the eject button again. failing that, you can try to remove the outer case and that ought to give you access to the disc, and allow you to see where it is relative to the tray.
try that and let me know how you are progressing with this problem
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the drawer is not seating all the way with the disc, open to make sure nothing is blocking the disc when it slides in.

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Yes, I'm having the exact same problem -- I can't eject the dvd that's in the player right now either manually or remotely. It plays fine.

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