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I was on Fixaya and paid 29.99 and didn't have any resolution. OI have Skype and everything works but I cannot hear my friends and they can hear me clear as if I was in the room with them.

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I had to remove the Skype that came with my computer, then re-install the new version...do not forget to shut your Norton firewall and add Windows Firewall instead. Adjust speakers and microphone with the new version of Skype, adjust levels and keep the Norton Firewall shut and use only windows. Then reconfigure Skype with your own settings and restart your computer. Leave it for about 2 minutes and start the computer again. Choose your new settings for internet ,as it was not working, and open Internet Explorer to see if it works. Then call someone on Skype to see if they can hear you and it worked very well.

The session with the gentleman that came online didn't seem to know anything about Skype and was at a loss to help me. Also, he didn't really have any suggestions that could help me. The session was cut short and I think he shut it off.

Thank you for the reimbursement as nothing was solved as per your agreement.

Kind Salutations to you all
Suzanne (Rosemonde) Robichaud
Quebec, Canada

Posted on May 22, 2009

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Posted on Jan 02, 2017

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