Just took the player out of the package and the thing freezes up upon loading songs. it also unmounts itself from my computer at random times, mostly when adding songs. I can't find much on the Manufacture's website. any advice?
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First check if your songs are on the .mp3 format. If you loaded the songs from your computer, check the file name and see if it ends in .mp3. Some MP3 players do not support other music file types. Check the manual or packaging of the mp3 player to see the supported formats. The formats can easily be seen at the end of the file name. Remove the songs from your mp3 player then upload them again in your player.
Reformat the player and reload the songs. (warning: reformatting erases all songs on the player)
Check if the file system is NTFS. If yes, format it to FAT or
FAT32. - Connect player to computer, double-click my computer, right
click on icon of mp3 player and select format. This only applies to
If the reformatting causing any issues, you can always rebuild the original software from Dell's own website: http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid=
Take off the USB cap on the side, and plug that end into the USB of a computer. The "My Computer" window should open and the screen on the mp3 should turn on. At this time, you can copy/paste songs onto the new drive that appears. (probably drive F: or D: ) When you're done, make sure to unmount the drive. On some Windows computers, there will be a new icon on the taskbar at the bottom of the screen. Right click that and choose "safely remove hardware". Then click "stop", then "OK". When it says you can remove it, make sure the mp3 doesn't have a loading animation. (not the battery animation)
On Unix computers, right click the drive on the desktop and choose "unmount". Make sure you wait for the loading animation on the mp3 to finish. Then you can remove the mp3 from the USB port.
To remove songs, you do the same thing, but instead of copying and pasting, you just select the songs you don't want on it and choose delete. (If you're on a Unix computer, delete the ".trash" folder as well(it's a hidden file) or else the songs will remain.)
There's also a way to transport files back and forth with Windows Media Player, but I haven't tried it yet.
you have to get music on to your windows media player and plug in your mp3 player and create your sync list for what songs you want on your mp3 player and it downloads itself in about i minute per song
Same thing happened to me. I was using windows media player to sync my song and it says my player was using 260 mb of space even though it was formatted time after time. I simply loaded as many song as I could fit on the player. When I unplugged it and plugged it back in, windows media now showed that missing 260 mb of space as available. The only catch is that the song I had already uploaded on to the player were not shown on the sync list.