Question about Kenmore 60721 Refrigerator
Water collects in the bottom and doesn't drain out.
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Posted on Jan 02, 2017
Did any of the repairmen replace the heater which is at fault or did all three of them change it? If it has not been changed then I would suggest that it should be. If it continues to be a problem then you can get drainline heaters added to the system but you would need to talk to a fridge guy before they wasted a journey. The other possibility is that the front cover is not inside the drain pan or a leak in the drain pan, and if you have an icemaker you could even get water coming from further up the cabinet. Either way I would suggest picking your favourite of the three and tell them that the problem is unresolved. Most fridge guys offer some sort of warranty on work that they do. Hope this is of some help.
Posted on Sep 11, 2007
sounds like you have a clogged defrost drain tube. removing back panel of freezer will give you access to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somewhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials works awesome, after you clear it and all water drain down tube wrap a piece of solid copper wire around the heater( black heater right above the drain trough) and stick it in the whole maybe an inch or so. now every time the heater comes on to defrost it will prevent the hole from freezing over
Posted on Mar 15, 2008
sounds like you do have a clogged drain tube, its self defrosting but the defrost water is pooling under hte crispers instead of in the drain pan under unit.so you ll either have to remove hte rear panel of freezer and locate the drain trough/ tube, and defrost it allowing for water to drain down, o rclear all the tube leading down to the drain pan.
Posted on Mar 21, 2008
HI, First thing you do is remove the floor panel of the freezer. Do you see ice?
If there is ice, remove the rear wall of the freezer as well and start removing the ice. There will be down inside the drain hole also. A hair dryer works great for this project.
Please do not use sharp object/tools.
Now that you have the ice out of the drain, There is an after market drain transfer heat strip kit you need to buy and add.
Please let me know if I can help you. I have the kit on my web site www.whirlpoolpartssurplus.com
Posted on May 23, 2009
For water collecting inside of a refrigerator, there is usually something leaking inside, or perhaps the door seal is letting moist air into it.
Posted on Jul 08, 2009
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