Question about Whirlpool GHW9400 Duet Washer

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Started getting an F2 error code

About a month ago we started getting and F2 code on our whirlpool duet. We did not have a manual so we would press pause twice then it would continue the cycle and most of the time finish it. Now it won't even spin at all. You start the washer and you can hear it start and running but it doesn't spin the clothes. It will again stop and indicate an F2 problem. The door also stayed locked and won't unlock. Please help!

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I looked up the F02 code online and this is what it says:

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump


Hope that helps.

Posted on May 23, 2009

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Posted on Jan 02, 2017

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Press PAUSE/CANCEL twice to clear the display.

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• Check the drain pump filter for foreign objects
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1. Check the drain hose to make sure it is not kinked or clogged.
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To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

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Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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