Question about Kenmore 24032\24036 Top Load Washer

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During agitation it sounds like it is slipping and grinding



Just a few days ago, I noticed that when the agitation cycle started, it sounded like grinding every few seconds.  What could this be?

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Re: during agitation it sounds like it is slipping and...

It could be a number of issues really.  Smaller issues could be something under the agitator, etc, to moderate problems, like a motor coupler, loose basket, etc.  Could also be a major problem like a motor or transmission.  A lot of times its the motor coupler or pump making the noise.  Both are pretty easy to replace.  Maybe some more information.  Do you happen to know where the noise is coming from?  Is it coming from the front of the cabinet or in the basket area?  Any small water leaks?  Does the spin cycle work ok?  Let me know some other information and maybe we can narrow down the problem to one particuliar area.   Jim

Posted on Oct 18, 2007

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Noisy during agitate cycle whirlpool washer

Originally posted as solution to Kenmore 24992300 failure to agitate and loud whirring noise during spin cycle.... Hope this helps:

The problem as I noticed it was that the washer would start making a super high-pitched and very loud whirring noise during the spin cycle, and that when I would open the lid, the drum would not be spinning, but when I would close the lid, the drum would start spinning. I was okay with this during that load but after reading here and taking it apart, I realized what had happened:

The agitator dogs are supposed to have a 3-toothed profile on each one, but they become worn over time due to being made of a soft plastic. The dogs should "throw out" into an inner ring gear during normal operation, turning the entire drum. But when they became worn enough to slip, they would still throw out, grinding them at very high speed into the inner ring gear. Since they are made of a softer plastic than the gear, they were just getting more and more worn.

I assume the way this was supposed to fix itself was that when the outer tooth on the dog became worn, the next one would engage, but that didn't happen.

Because the dogs are made of such a soft plastic, I was able to cut a new tooth profile into each one, so that when they were put back in they would function correctly. It takes very little effort and a few minutes with an x-acto knife to cut the right profile.

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