Question about Xerox DocuColor 12 Printer

1 Answer

Dirty output on smooth colours

While printing fountain fills in Corel Draw or shadows, gradients print dirty, a very pale pink colour may print as it would be grey. The final white colour in a gradient print grey. So very nice pictures print very bad. Any suggestions? Thanks in advance.

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  • mag162 May 19, 2009

    Thanks for Your time, jbussine! If I could perform a calibration I would, but it has no scanner and there are no chances to find an attachable external calibrator in the place and around. Thought that it could be an issue already fixed by smbd. Will be digging on.

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Ok need a little more specifications :) after researching the product a bit there seems to be a few variables. Such as if you are using the Splash server, Fiery Server or the Matchprint Professional server.

This is the link to the support page for your product
http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?LBound=1@31,St=322,E=0000000001440901325,K=8114,Sxi=5,t=Browse.tem,varset=CFROM:31

what i could find is that it sounds like you will have to perfrom a colour calibration for the printer to correct the colour issues. Once again the instructions vary depending on the server your using.

This link is to the "how to perform a colour calibration" section for your printer

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=24,E=0000000001440901835,K=8114,Sxi=9,UseTemplate=Browse.tem,Remove=All,Problem=obj(8226),Query=%22%22,VARSET_RestrictFolderSearch=Perform_Color_Calibration_DC12

you will have tofind the correct entry that matches the tool set that you are using.

Best of luck

Posted on May 18, 2009

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