Question about Plantronics PL-CS55 Wireless Headset

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Bad Sound Headset is working but the sound I hear in earpiece is really low and not clear. I have bumped the sound all of the way up but do not get a clear sound

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Check the telephone configuration dial: Refer to this picture to see what I'm talking about: http://headsetplus.com/images/cs55_controls.jpg
Make sure this dial is on 1.  Most of the time 1 works, however if it is already on 1 and you're still having problems, twist the wheel around through the different numbers and try this.
Have you tried turning the major sound adjustment up?  It's on the back of the base.  4 is the lowest setting and 1 is the highest.
Finally, try changing the volume on the phone itself.  One of these should work.
One last thing, make sure that the cord coming from the back of the base is plugged into the handset jack of the phone, not the headset jack, and that the coily cord coming from the phone's handset is plugged into the front of the cs55 base unit.

Posted on May 22, 2009

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Cant hear anything when I make a call


The phone may be in headset mode. If you can hear sounds through the headset but cannot hear sounds from the earpiece on the phone, it's in headset mode. Power down the phone and restart it. Otherwise no sound from the earpiece mean a bad earpiece.

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The problem with your phone is that the earpiece on your phone is bad that is why you cannot hear the party calling you or hear anything while you call.

All you need to do is to replace the earpiece on your phone and you will see that you can hear whoever you are talking to on your phone.

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Good Luck
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Jan 15, 2008 | Sony Ericsson K750i Cellular Phone

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