Question about HP Scanjet G4010 Flatbed Scanner
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: HP Scanjet 3400 C
Unfortunately, The 3400 series cannot be cleaned on the underside of the glass. Scanners with the capability of having the under side of the glass cleaned are listed below.
Posted on Oct 04, 2008
SOURCE: Disassembly of HP ScanJet 4470c.
You remove the panel that holds the control buttons by putting a small flat head screwdriver under the both outside edges (held by two small pins). Be carefull the ribbon cable does not unplug. After removing the two screws that are under the back hindge slots, the whole top pivots up and off of pins at the front. You feed the panel thru the hole left when you removed it. This frees up the top and the glass on both sides can be cleaned. Hold the glass up to a strong light to be sure it is clean before putting everything back in reverse order
Posted on Feb 19, 2009
Yes, but it is not a simple process.
Typically these are sealed and rarely need the bottom part of the glass cleaned. However seems I always get that rare few. :)
You must remove the mounting fasteners. Be careful and make note which positions the fasteners were removed. Each model has different locations. You may even have to pull up a label to reach a few of these. Hidden and tucked away not for the novice.
Try to remove ONLY the ones needed holding the glass in place.
Once you have the glass removed, use canned air or something to blow out the case. Clean glass and reverse the process.
Never EVER spray anything wet inside the case.
Be warned, it is very easy to S-t-r-i-p out a mounting point as you are working with plastic parts. Labels may not lay perfectly flat once you have pulled them up to remove a fastener. Little glue helps here for stubborn spots. Use light weight glues like Elmers.
You do not want the glue that holds like steel. You may have to dive in there again in the future. :)
Posted on Oct 31, 2009
Try these, i find hp forum:
1st of all I installed Windows 7 and allowed Windows 7 to install the scanner drivers automatically before I attempted to install the HP software package.
- to do this, make sure the HP G4010 is powered on and the USB is connected to the PC
- Windows 7 will take over and install the drivers
- you can confirm installation by reviewing the "Imaging devices" section of Device Manager and you will see 'HP Scanjet G4010' and driver version 126.96.36.199 from Hewlett-Packard 4/10/2007, the device status should say 'The device is working properly.'
Very basic scanning should be possible even before the complete HP software package is loaded.
Next, retrieve the latest software from HP as below:
.... setup_full_G4000.exe (198,016 kb) ....
Save to your drive, then Right click, choose properties, click tab for 'Compatibility'
Click 'Change settings for all users'
Place checkmark in box next to 'Run this program in compatibility mode for:' and then from drop-down choose, Windows Vista (Service Pack 2), click 'Apply', then OK, OK to close all windows.
Now start the installation by "Double clicking" to run install, be patient, it may take a while to begin!
Also, watch the task bar as UAC message box mentioned above may appear behind the active window!
At the UAC message click 'Yes'
Follow on-screen instructions as usual. I used the default install except as noted below . . .
(Personally, I choose the advanced installation so I could uncheck the "HP Photosmart Essential 1.12" since I prefer to use alternate software for this purpose. It should not matter whether you choose to install or not.)
Once installed, open "HP Solution Center"; go to "Help" then click "Check for updates"
Mine prompted for "Latest Version of HP Update, Version 5.2" ... This update has opt-in/out feature for individual updates, Win 7 compatibility, and minor bug fixes.
Click next to download and install. When you get the 'Installation succeeded message, click Finish"
Posted on Jan 14, 2010
From the manufacturer's web-site:
download the device-driver for your Operating System (Windows XP), and install it.
Posted on Jun 11, 2010
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