I put knew cartridges in and forgot to take the seal off. My son in law came and noticed the problem, corrected it did nozzel checks and printed a small photo to get all colours through, all was fine, then all of a sudden the red ink light will not go out indicating there's no ink when there is. My son in law thought there maybe an air lock (by me making the mistake) but that was 5 days ago and still the red ink light is on. Also keeps shown no ink asking to replace cartridges. Please can you advise as done everything I can think of to rectify the problem.
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If it's a new cartridge one of two possible problems has occured. 1.) The cartidge is not seated fully in the cartridge tray, or 2. when you removed the protective strip from the cartridge a small piece tore off and is stuck to the cartridge. This is a frequent problem. Uder good lighting check for any small stips of clear tape arounf the cartidge nozzels.
In addition, make certain cartifge is fully inserted in tray and locking mechanism is secure.
It sounds surpisingly simple, but I doubt anyone can say it hasn't happened to them at least once.
If it's an old carteidge the nozzel may be clogged. Remove the cartridge an either clean the nozzells with a moist Q-TIP, or dip the entire nozzel section in warm water for a few seconds. Put cartridge back in printer and print a test page. If you cleaned the nozzel with water you may finf you test page smeared with some water, but this will clear up.
If you have already installed the driver. Go to DEVICES AND PRINTER or CONTROL PANEL then DEVICES AND PRINTERS. Right click on epson printer (RX425) then click on Printer Properties. Click on Ports tab. Check Virtual printer port for usb EPSON STYLUS RX425. Click OK. Now try to print.
First make sure you are placing the right color cartridge into the right slot. Most Printers are touchy about the installation of ink cartridges. If the instructions say to press the cartridge into the slot until you hear a loud click, that's what they mean. If at first you don't succeed, remove the cartridge and reinsert it into the slot again and press on it hard till it clicks. Then your printer should work properly. Hope this is of some help. Bud
I used some less expensive generic ink cartridges on my RX500 and had a similar experience with the black. If you're already using the Epson brand, done the head cleaning, realignment and nozzel checks, I'm not much help. Try Epson's support at their web site.