Question about Dyson Vacuums
Brush usually does not spin. Will work occasionally after start up but then, within 30 seconds of inconsistent spinning, it stops again. Could the brush head motor be bad or is there another issue?
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Posted on Jan 02, 2017
hello, have you checked to make sure you have nothing wraped around the brushes ? also it sounds like your belt needs to be replaced.
Posted on Mar 31, 2009
SOURCE: Brush stopped spinning
If you've had the brush out to clean it you need to re-set the trip switch which is a red button at the right side of the brush simply press it in till it clicks.
Posted on Sep 08, 2010
Sorry to hear you're having difficulties with your DC14. If the brushbar won't run when the cleaner is in contact with the carpet, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Dyson Customer Service
Posted on Aug 12, 2011
I'm sorry to hear you're having difficulties with your DC24. Your machine is equipped with a safety device which shuts off the brushbar if it gets tangled with a rug fringe, shoe lace etc. Once you've made sure the cleaner head is free of obstructions, and removed any threads or hair from around the brushbar, you'll be able to reset the machine.
The easiest way to do this is to follow the steps shown in the video below. When you press the red reset button, you may find it helpful to use something like the eraser end of a pencil to press it in until you hear an audible 'click'.
This should resolve your issue, but if you'd like further assistance, you can call our Helpline free on 0800 298 0298 (UK), or 1866MYDYSON (US).
Dyson Online Customer Support
Posted on Nov 04, 2011
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