Question about Acer Aspire M5100 AM5100-U5313A AMD Desktop PC - AMD Phenom X4 9500 Quad Core Processor 2.2GHz, 3GB

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When i turn my computer on it will not allow me to login in. Once I enter my password it tell me that ''the user profile service service failed the logon, user profile cannot be loaded".

When i turn my computer on and then enter my password the computer says that " the user profile service service failed the logon, user profile cannot be loaded".

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  • Anonymous Mar 20, 2014

    After entering the password, the computer does not logon, instead it comes up saying The User Profile Service service failed the logon. User profile cannot be loaded.

  • Anonymous Mar 20, 2014

    After entering my password the computer fails to logon saying, The User Profile Service service failed the logon. User profile cannot be loaded.

  • Anonymous Mar 29, 2014

    IN the last week this appears on my computer. The user profile service failed the logon. user profile can not be loaded

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  • 39 Answers

Reinstall windows.  it may be a virus disabled and destroyed the profile service, so even if you were to boot into safe mode and attempt to access windows services and turn it on and start it automatically, when you rebooted to normal operation, it would still tell you it wasn't working or that it was corrupt.  you can try a repair install and that could possibly get things back to normal, but not remove the virus.  for that, you will need to connect the hard drive to another uninfected computer and run a full scan.

Posted on May 18, 2009

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The user profile service service failed the log on. User profile cannot be...


<span style="font-weight: bold;">Follow these steps:</span><br /><br /> &gt;Turn the computer off.<br /> &gt;Turn it back on and keep on tapping <span style="font-weight: bold;">F8</span>.<br /> &gt;<span style="font-weight: bold;">Advance Boot Menu</span> will come up.<br /> &gt;Using the up/down arrow keys select <span style="font-weight: bold;">Safe Mode</span>.<br /> &gt;Hit <span style="font-weight: bold;">Enter</span>.<br /> &gt;It will load windows and it takes a few moment.<br /> &gt;You will be asked to logon with your password.<br /> &gt;Type your password and wait for windows to load everything up.<br /> &gt;Now, click on <span style="font-weight: bold;">Start</span>.<br /> &gt;Type <span style="font-weight: bold;">System Restore</span> on the <span style="font-weight: bold;">Start Search</span> bar.<br /> &gt;Hit <span style="font-weight: bold;">Enter</span>.<br /> &gt;On the <span style="font-weight: bold;">System Restore</span> window, Hit <span style="font-weight: bold;">Next</span><br /> &gt;Select a date from the <span style="font-weight: bold;">Restore Points</span> saved.<br /> &gt;Select the date when you know the computer was working fine. (maybe 3-5 days will do)<br /> &gt;Then click on <span style="font-weight: bold;">Finish </span>or <span style="font-weight: bold;">Continue </span>or <span style="font-weight: bold;">Next</span>.<br /> &gt;Your computer will restart.<br /> &gt;Don't do anything with it, wait for it to load everything back.<br /> &gt;If it prompts you to login with your password, type the password in.<br /> &gt;It should accept your password and windows should load normally.<br /> <br /> That's it! It's not your fault. It happens once in a while especially if a windows update is not compatible or has not completed successfully. We can't prevent this from happening but rest assured that next time it happens, you know what to do. This happens, let's say once or twice in the life of a computer. Have fun! Thank you for choosing <span style="font-weight: bold;">FixYa</span>!

on Apr 03, 2011 | Computers & Internet

1 Answer

When we type in password the following appears "the user profile service failed to login. User profile cannot be loaded


Either you made a mistake entering username and password or you have no right to access the computer. Try entering guest and no password.

Dec 09, 2013 | Computers & Internet

1 Answer

My Acer Aspire 5630 laptop wont log in and is saying 'the user profile service failed the login. User Profile login cannot be loaded' when I enter my password


Hi there,
It seems that your profile got corrupt, simply login from the administrator account of your computer,
You can solve the issue by procedure below go to my computer>users>your profile> and copy all of your required data including outlook data if you are using to external drive or other partition (e.g D Drive) then delete the profile folder from your laptop from c:\users\your profile
restart your laptop and try to login again from your username/password, if it stills give the problem, Login via administrator account, go to Start>run> and type control userpasswords2 and press enter, here you will see your profile, simply delete your profile and restart again, when the computer boots up again it should show you your profile if not again login via administrator account and recreate your profile and restart your laptop
after you login to your account, simply copy your data back to its location
if you require more assistance feel free to reply to this post
Regards, Bilal

Jan 12, 2011 | Acer Computers & Internet

1 Answer

I try to login and enter my correct password and it tells me user profile service service failed the logon. User profile cannot be loaded....


Could be the User Account is damaged. Can u click F8 on startup and sign on as administrator? If so, go into control panel and into users and create a new user then restart the computer and sign into this new account.

Then you should be able to go into you C drive and retrieve the documents from the damaged user account.

Let me know if I can be of any more help.

Jan 22, 2010 | eMachines W3653 Refurbished Desktop...

1 Answer

I cannot log on. i type in my password which is correct i get the following message 'the user profile service failed the log on' also 'user profile cannot be loaded' is there a way round this as i cannot...


Hi! with respect to your words, we can clear two concepts those are, you can't login since "user profile failed" and you are no more since "user profile cannot be loaded", so we need to think about new account. please consider to enter the system in general way and later try to have new account with out error and have fine

Dec 18, 2009 | Computers & Internet

3 Answers

The computer won't log me on.


Make a backup copy of all your data, including passwords, emails, settings, etc

Find another windows xp computer whether its a friends or another computer you have and get a memory stick or external hard drive ( which you will need ) on the working computer go into

c:\documents and settings

make a copy of the default user folder and copy that over the one on your laptop and try again.

I rebooted my system in 'safe mode' (which allowed me to login as
administrator), moved my files to the public area, and then deleted my
profile (using the Users option in Control Panel).

When I rebooted again, in normal mode, I could login as administrator, and
then moved my files back and rebuilt my profile manually.

The only problem was my forgetting about e-mail messages, which I did not
backup and have been lost permanently. Ug!!!

http://cherrybyte.blogspot.com/2007/07/fixing-user-profiles-in-vista.html


May 24, 2009 | HP Compaq Presario V2000 Notebook

1 Answer

CAN'T LOGON ....SAYING .....THE USER PROFILE SERVICE service failed the logon .user profile cannot be loaded ...never had problem before ...normally type in password and it loads ..


this may be a corrupted file for taht particular user thats causing the problem why cant you try opening the other user profiles or if you cant access that too then try turning on your pc and when the list of user profiles appear press ctrl+alt+delete key in and order but you should keep allthree keys down like how you would keep the shift button down while typing an upper case....now when you press all three down a small dialogue box will appear requesting username and password in the username box type administrator and click login no password required after it logs in create a new profile from the control panel but don't use this user profile again because if this gets corrupted then you would have to format your computer.....formating it will delete all the data stored on your pc.....

May 16, 2009 | Acer Aspire 5735 Notebook

1 Answer

Acer aspire 5715z/5315 wont accept correct password


After 2hours i solved the problem by logging on as "administor"
and "restored System" by going to CONTROL PANEL / SystemMaintance\System and in "Tasks" selected 'System Protection' then clicked on the 'system restore'. The computer just down its thing -restarted its self back to 'user login' sccreen and I was then able to login again.
Cheers

Apr 26, 2009 | Acer Aspire (AST180-US340B) PC Desktop

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