Question about Panasonic KX-TG1033S Cordless Phone

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Message reads: "Check tel line"

Panasonic telephone has the message: "check telline": How do we fix?

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You can remove your telephone line from the base unit and fix it to stranded telephone unit and hear the dial tone.If it heard then some inductor or else part may be broken inside the base unit due high current surge.If the dial tone didn't heard from the other phone also check for the corroded line cord or modular box fault with the tel line.There should be 30 Volt-50Volt D.C.Voltage at your wire ends.

Rana.rishanranatunga@gmail.com

Posted on May 27, 2009

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1 Answer

Phone displays error message "check tel line


The phone is not detecting dial tone on the line. Are you able to hear a dial tone? If not - disconnect the cable at the phone and plug into a different phone. If it works, then the problem is with the Panasonic phone - if it doesn't work - the problem is with the cable, jack, wiring, etc.

Mar 12, 2015 | Panasonic Lands Phones

1 Answer

Why does my panasonic cordless home phone have the error message "check tell line?"


I like to use an old corded phone to diagnose telephone line problems. First though, try a new telephone cord between the base and the phone jack. (This can be obvious to some but I once saw a person swap a handset cord (the coiled cord) and an RJ-11 cable.)

Next plug a different phone into the jack. If it gets a dial tone, the KXTGA470B needs service. (If it is out of warranty, it may be better to replace it.) If the second phone does not get a dial tone, try the spare phone at a different jack if there is one. If the phone gets a dial tone at this jack, your wiring to the jack or inside it is faulty. I'd check the jack first, unscrew the faceplate and look at the back of the unit. There are two types of jacks. One has all of the conductor wires connect to screw terminals. If any wire is broken, strip the shielding from a bit more of the wire. Then wrap the wire under the appropriate screw. The other type of jack is a keystone. If a wire is loose, you'll need a punch-down tool (available at many hardware stores in the wiring section). Do not strip the wire, just press a new section into the correct point on the keystone. See http://www.lanshack.com/wire_phone_jack.aspx for the pin assignments.

If there isn't another phone line jack or there is no dial tone at another jack, find where your telephone service comes in. Open the box and look inside. If you are lucky, the service will have an RJ-11 connection. Plug in your test phone and check for dial tone. If there is still no dial tone, call your phone company and tell them to fix it. (I've had mice chew wires in underground service.) It will be a free repair. If there is a dial tone here, you've confirmed an inside wiring issue. One thing to check while you are at the box: since you have multiple jacks, check that all of the wires connect to the box. We had our service upgraded and they forgot to wire one jack to the new service box. (It was obvious when we went to the box; the wire was just floating behind the house's vinyl siding.)

Next consider your service type, if you have DSL with your phone service, check the filter. Some phone companies have these inside the home and you are responsible for it. Lightning strikes nearby can damage them and interrupt the phone line. Otherwise, since you didn't see any breaks in the wires when you inspected them, you may want a professional to check the wiring. It's possible to have one broken conductor within the shielding. (One way to test this is to swap the wires at the service box and the jack. Most RJ-11 lines are 4 or 6 wires. Two wires are needed for each line. Use the diagram I linked to above and physically connect the R2 and T2 lines to the R1 pins.) Some telephone companies will do indoor repairs for a fee.

If the service box doesn't have an RJ-11 connection or you have an outside DSL filter, ask them to send someone out to physically check the service. (Just because their computer says it is up, doesn't mean it is. I've seen it happen.)

I hope this helps.

Cindy Wells
(My preferred test phone is an old rotary unit. It never fails unlike some newer phones.)

Aug 01, 2014 | Panasonic KXTGA470B KX-TGA470B KX TGA470B...

1 Answer

"Check Tel Line": Do I need a new phone?


theres some thing wrong with the base unit, try unplugging it and plugging the whole setup at a friends or something, also if youhave a DSL line you my have to install a filter to seperate the data line and voice line. Its ole school but this might work.

Feb 16, 2014 | Uniden DECT 6.0 Cordless Telephone...

1 Answer

Panasonic phone says check tel line


Check cable conections from phone box on wall to base unit, make sure that the conectors are fully inserted. If possible plug a different phone into box to make sure that line is working. Hope this helps

Jun 08, 2017 | Lands Phones

1 Answer

Message displays "check tel line". All


Hello,

What you need to do first of all , put of the phone then disconnect it from the power supply allow he phone for about five minute ,then put it on again check the phone respond on your command if the problem remain same or solve.

Note if the problem remain then you will need to send me the name and the mode /serial number of the phone to guide you further.

Thanks.

Sep 06, 2011 | Panasonic Lands Phones

1 Answer

Message on handset reads - "Check TEL Line"


This generally indicates a phone line tha is dead. It may have timed out because a phone on the line has been left or knocked "off-hook". If so hangup the offending phone. In a short time the problem will self-correct. Beyond that, unplug ALL the phone appliences ( Fax,Computer, phones) Then, after waiting about 5min plug in 1 phone to see if it works. If that worked, re plug in the remaining items 1 at a time checking that the phone still works. If it quits, the last item you plugged in is likely causing the trouble.If the phone did not work, then go to the demarcation test box(ouside where the phone line comes in) open the portion which does NOT have the tamper proof screw. Unplug the short jumper wire and plug in a telephone. If the phone works there, the incoming phone service is ok, if it doesn't work call for service. If callers have complained tha you seem to pick up then immediately hang up, clean accumulated dust from jacks that are on outside walls particularly any near humidfiers tha may have caused the dust to become conductive. (a vacume cleaner should work) PS look for chewed cords (cats, dogs)

Dec 30, 2010 | Uniden Lands Phones

3 Answers

Panasonic KX-TG9341 (purchased 9/10/08)


I believe the problem is not the handset phone but the telephone line because the phones were working for a brief period again last night. As I said, ATT is supposed to send a repair man out today to check the lines. If the repair man says the problem is not the telephone line, I may contact you again. Thanks/

Nov 03, 2008 | Panasonic KX-TG1033S Cordless Phone

1 Answer

Assa1875@sbcglobal.net


The error is a communication error. Either the tel line is noisy or the signal too weak. The problem lies outside the machine, and the machine can only identify the global problem not the root cause. You may want to call your Panasonic Tech to check the line condition and tweak the line settings, but other than that, you are at the mercy of your sending party or the tel line company.

Oct 26, 2007 | Panasonic Panafax UF-595 Plain Paper Laser...

3 Answers

No loop current


Check the line cable. Try inserting that line to another telephone unit. And if there's still no dial tone the problem is on the line itself. You should call your line provider. But if the line is ok, check the LIU connectors if it is inserted correctly. It the connectors are ok, then the possible problem is on the tel. line circuit on its mainboard.

Sep 13, 2006 | Philips PPF-531 Plain Paper Thermal...

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