Question about Fellowes DM12C Shredder
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Posted on Jan 02, 2017
SOURCE: Fellowes Shredder keeps running
You should be able to flip up the cd cover and visibly see the sensors in the center of the paper entry(look like little LED lightbulbs) Clean with a Q-tip dipped in rubbing alchohol. This should solve your problem. If it doesn't you probally have a burned out sensor. call 1-800-945-4545 to check with customer service.
Posted on Feb 22, 2008
there are two switches under the cutter area. 1 for sensing when your basket is full, (sometimes these bin-full flaps get stuck in the up position, energizing the switch) and the other is a switch that detects if your basket is installed. fellowes has modified these shredders so many times, that there are alot of different configurations. look for something that resembles a flap under the head and make sure its in the down position. as for the basket sensor, some baskets had 2 projections on the left and right top of basket. one may be broke. if so, you can "cheat" the switch with a screwdriver to see if thats the problem.
Posted on Apr 15, 2009
The unit sits on its own custom waist basket. In the unit is a micro switch that must be clicked by the seating of the unit on top of this waist basket. If the micro switch isn't activated, forward won't work. Check this. Short of this, the microprocessor that runs the diodes might not be working. (The diodes, one transmitter, one receiver, tell the machine the presence of a piece of paper in the slot.)
Posted on Nov 26, 2009
There is a screw hidden under one of the stick on labels. Remove that and the top comes just fine. I got it torn apart, completely cleaned of debris but the rollers still don't turn. I noticed an electrical arc when the switch is pressed so the unit is toast.
Posted on Mar 05, 2010
Testimonial: "Thanks. I found the hidden screw and was able to get inside. I know what's wrong with it now and hope to get it fixed. "
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