Question about Lexmark Z1300 InkJet Photo Printer

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Printer problem my color ink in out, but I still have a full black cartridge but the printer keeps sending me an error saying to install an ink cartridge. The document that I want to print is in black and white... please help

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  • kathik Nov 01, 2007

    Same problem here. Used the original cartridge, bought a new one, and now get the same msg. Lexmark sent a new cartridge, and still having the same problem.

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Your printer is going to continue to send that error message, based on the fact that it doesn't matter if you have a full black cartridge, it's not going to print without the color cartridge wierd I know but that's how it works.

Posted on Jan 30, 2008

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1 Answer

Installed a black ink cartridge and the printer shows the message 'black cartridge missing' and also says 'cartridge error: error 50c'


Hi there Error 50c

Can only gave it a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

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Ink run out - with newly installed cartridge


Try another cartridge and see if the error message goes away. You may have gotten a bad cartridge.

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1 Answer

Lexmark printer always want a new cartridge


What you need is to reset the ink level:
1) Goto the Lexmark Solution Center application.
2) Press button Maintenance>Install a new print cartridge, follow the instruction on screen. U may then have your new full ink level. Note: u only can reset to full level, cannot customize the level by your own.
Hope this help.

YBC (/\)

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1 Answer

My printer says E 5


Try reseating the ink cartridges. The error references to either reseating or refilling the ink cartridges.
Since you have mentioned that it worked before with only black cartridge, try reseating both and check.

Apr 02, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

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HP C6280 says out of black ink


Something is wrong with your Blach carrier or connections. Use a bit of alcohol and clean the array of gold contacts where the Ink cartridge plugs in. Most of the pins are shutter and piezo control (get the ink on paper) but a few do other stuff like check ink level, # of hours runtime, etc. This is very common problem with inkjet printers. Hope this helps.
Also... rub the contacts on the printhead with a pencil eraser to make them shiny and bright.

Cheers!

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1 Answer

Cartridge Error, Error 50C


Hi there Error 50c

Dell gets this lots so have a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

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1 Answer

Not printing after color cartridge ran out - new black cartridge installed.


Yes, this printer has fixed printheads and must have ink in each color to prevent damage to the printheads. Even when printing black only each color is spit in the servicing area to keep the printhead unclogged.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

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