Question about Topaz Systems T-lbk755-bhsb-r Signature Pad

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Topaz signature pad display all black

The LCD display appears to be malfunctioning. We've attempted to switch computers, switch cords, and switch ports, but to no avail. The LCD shows a black screen and we are unable to pull up any information on it.

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Posted on Jan 02, 2017

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micromatikal
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SOURCE: We setup the Topaz Siglite

So you are trying to decrypt the signature? Is the encrypted signature successfully sent to your web server? Please let me know a bit more and I can definitely help.

Posted on Sep 09, 2010

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Monitor STFC (Self Test Feature Check)
* Turn off the monitor
* Plug the monitor power cord directly into the wall socket to remove any surge protectors or APCs from the troubleshooting equation
* Unplug the monitor video cable from the back of the computer
* Turn on the monitor
* The floating dialog box should appear on screen against a black background. If the issue appears during the STFC, the monitor is defective. Get it replaced.

Oct 31, 2013 | BenQ Computers & Internet

1 Answer

Acer TimelineX 3820TG Will Not Power On


make this test and fix it. God bless you
Check your laptop's AC adapter. Ensure the laptop's AC adapter is snugly plugged into the port on the back of the . Also, check its connection into either the wall socket or the surge protector, depending on your setup. Make sure the AC adapter is securely in one of these outlets and not loose. Also, if the adapter is plugged directly into the wall, try another outlet. Your existing outlet may be blown.
    • 2
Check your monitor brightness settings. Sometimes these settings get accidentally turned all the way down, which results in what appears to be a dead laptop battery or malfunctioning power supply, but is really just a simple fix. Your laptop has dedicated brightness keys at the top of the keyboard, directly above the numeric keys. Adjust the brightness settings here.


    3 Look at the battery indicator light if your laptop appears to be out of battery or suffering a power failure. If it is not flashing or indicating a power problem, your laptop's "LCD closed switch" may be malfunctioning. This switch acts as a sensor which normally judges whether your laptop is open or closed. Sometimes this switch gets stuck in the "closed" position, resulting in the laptop believing it is shut and thus the monitor's back-light staying off. This switch is located right beside either the left or right hinge at the bottom of your laptop's display . Tap this switch multiple times with your finger to attempt to free it up and get it out of the closed position.
      • 4
    Consider whether your laptop's battery has completely died and needs to be replaced. Average laptop batteries last for approximately 1000 charges, after which point they either gradual deteriorate and have trouble holding a charge, or simply fail altogether.
    Eventually your laptop's battery will have to replaced, and if none of the other troubleshooting steps yielded results this is likely the source of your perceived power supply problems. Flip over your laptop and locate the horizontal outline of the battery, which will be at the top center of the bottom of your computer.

      • 5
    Notice the battery release mechanism on the bottom of your laptop, which should be directly below the horizontal outline of the battery. Slide this release mechanism to the left to disengage the battery and gently pop it out. The laptop's power supply may now be replaced.

    Jul 25, 2013 | Acer Aspire TimelineX AS5820T-7683...

    1 Answer

    Lcd screen not working


    Step 1:
    The display on your laptop is the interface through which you interact with and control your computer. If it is not working, your laptop will become virtually impossible to use. A laptop is a computer, and like all computers is subject to both hardware and software problems that may affect the display. Before taking your laptop in for repair or getting rid of it, you should first check the display yourself to see if it needs to be replaced.

    Check the laptop's battery and power cord. If the laptop is out of power, the display will not work. This usually happens if the power cord is unplugged and you were unknowingly running your laptop on battery power. Check to make sure the power cord is plugged in and that the laptop has power. Many laptops also turn off the display if it is being powered by its battery after a period of nonuse. Touching any key will usually turn the display back on if the battery is not drained. Restart your computer. If a software program is stuck or malfunctioning, it may cause your display to stop functioning. Press and hold the "Power" button on your laptop to reboot your computer. If the problem was a malfunctioning program, the display will turn on after the computer restarts. Check the brightness level of the display. If the level is too low, the screen will appear dark. The brightness controls are usually located on two function keys, such as "F9" and "F10." Look for sun or light icons on the keys. Press the key with the larger icon to increase the brightness level. Alternatively, on some laptops hold the "Fn" key while simultaneously pressing the "Up Arrow" key to increase the screen brightness. Check the display closed switch. Many laptops have a small button that senses when the LCD screen is closed and puts the laptop in sleep or hibernation mode. If the switch gets clogged with dirt, it may get stuck in the closed position. This will result in dark display even when the lid is open. The switch is usually located near the hinges of the lid. Spray the switch with a can of compressed air to loosen the dirt so that it will resume its normal operation. Plug an external monitor into your laptop. If the problem is not software related, the external monitor will display the laptop's screen. Connect the monitor by plugging the cable into the VGA, HDMI or DVI port on the laptop. Press and hold the "Fn" key while simultaneously pressing the "F8" key. The video output will be directed to the external monitor if there is a hardware problem.

    Feb 20, 2013 | Computers & Internet

    1 Answer

    Ie shuting down after clicking done on the pad


    try to update ur application,or uninstall it and download a new ie.

    Sep 24, 2010 | Signature Topaz SignatureGem LCD 4x3...

    1 Answer

    No display, clipping sound appear


    The clipping sound is the internal safety switch that keep shutting down the monitor.
    It means there is an internal problem on the main board (overvoltage, bad component , short).
    Try unplugging power cord and leaving it unplugged two or three hours, this will reset ICs by draining power completely from circuits, it is called hard reset, it rarely works.
    CRT monitors waste up to 15 times more energy than TFT screen, if your CRT starts giving troubles, then it is a good time for upgrading it to a new TFT.
    17'' start at $120


    17'' Dell 1703FPt DVI LCD Monitor w/USB Hub (Black/Silver) -B

    171ABB 17" Widescreen LCD Monitor - 1440x900 (WXGA+),

    Envision H716A4 17 in. LCD Monitor

    19'':
    19'' Princeton VL1919 DVI LCD Monitor (Black)

    19'' panoramic

    V7 Series D19W12 19" Widescreen LCD Monitor

    Sep 10, 2008 | ViewSonic E70f 17" CRT Monitor

    1 Answer

    SigLite 1x5 Model:T-S460-B (with serial connector)


    The problem was not the topaz pad but my laptop. I removed all software which needs the serial port and I finished all not necessary programs which were running in the back but the problem was still alive. Now I asked my administrator for more rights and I changed the name of the port from port "1" to port "3" (port "2" doesn't work). I've got the message "port 3 is already in use" but the pc accepted the exchange of the name. Afterwards I changed the portnumber in the ini.file of the Topaz Software and now it works without any problems... strange, strange.... my five colleagues who are using the same pad on the same type of laptop (Compaq nc 6120) haven't got any problems during installation of the pad.
    Thanks for your interest - kind: regards Ben Gun

    Apr 06, 2008 | Topaz Systems TOPAZ SIG.CAP PAD SIG.LITE...

    1 Answer

    I INSTALLED MODEL T-S461-HSB TO MY WINDOWS XP AND IT STILL DON'T WRITE OR SHOW THE SIGNATURE THATS BEING WRITTEN DOWN. CAN YOU PLEASE TELL ME WHAT I'M DOING WRONG.


    you download the software eapp for using the signature pads here is the minimum requirements of install eapp software

    image002.gif
    The eApp software was designed to function on both laptop and tablet PC computers.
    Below are the hardware/software requirements for each configuration.
    Note: eApp should run under Windows 2000, Windows XP Home and Media Center versions but Windows XP Professional (32 bit) and Windows Vista (32 bit) are the only 2 operating systems that the eApp help desk currently support. Use of an unsupported operating system can inhibit your ability to use eApp as it was intended and cause extra 3rd party support expenses.
    Laptop -
    Minimum Requirements:
    1.2 GHz CPU or faster
    512 MB Ram
    20 GB Hard drive
    Windows XP Professional
    Windows Vista

    Recommended Requirements:
    1.7 GHz CPU or faster
    1 GB Ram
    60 GB Hard drive
    Windows XP Professional
    512MB USB Flash

    Firewall and Virus protection software -
    Any third-party protection software will do. Firewall and virus protection software should be running at all times to insure that your computer is not compromised and that customer information is not stolen. In the event of a system error you may be asked to provide the help desk with the results of a current virus scan to insure your machine is functioning properly. Failure to provide the scan results may result in a delay in resolving the problem.


    Signature Capture Pad - Topaz SigLite Slim 1x5

    Tablet PC -
    Minimum Requirements:
    1.2 GHz CPU or faster
    512 MB Ram
    20 GB Hard drive
    Windows XP Professional
    Windows Vista

    Recommended Requirements:
    1.5 GHz CPU or faster
    1 GB Ram
    60 GB Hard drive
    Windows XP Professional

    512MB USB Flash Drive
    Firewall and Virus protection software -
    Any third-party protection software will do. Firewall and virus protection software should be running at all times to insure that your computer is not compromised and that customer information is not stolen. In the event of a system error you may be asked to provide the help desk with the results of a current virus scan to insure your machine is functioning properly. Failure to provide the scan results may result in a delay in resolving the problem.

    Tablet PC Signature Capture Software -
    Topaz Tablet PC Software $100.00 USD
    A signature capture pad is NOT required but special software is needed for the Tablet PC.

    Mar 14, 2008 | Computers & Internet

    2 Answers

    No display on LCD


    May be the lens block or CCD can be defective. Call the nearest service center and we can only assist in spares and service manuals.

    Aug 03, 2006 | Sony Cyber-Shot DSC-F717 Digital Camera

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