Question about Canon imageRUNNER C6800 Copier

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IR 5870Ci Errors: E000748-4021 & E000020-03a8

Hi,

Got this iR 5870Ci MF Canon printer which randomly gives me the Error code E000748-4021 then asks me to switch it off and on again.
I can't find anything on google for this error report so any help would be fantastic.
It also likes to give this error code: E000020-03a8
My printer support company tells me its something to do with our network but as these errors occure when its not connected to the network i find this hard to believe.

Cheers

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E748-4021 means the SERROR signalof PCI has been detected
solution:disconnect and then connect PCI board if the fault persists ,replace it or the main controller pcb

Posted on Aug 07, 2009

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