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Journal will feed but back roller will not roll to receive paper

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How to change paper


This product uses 2 1/4in (57/58mm) wide standard thermal paper. Use the feed keys only when changing the paper. Do not pull the paper manually.

1. If prompted during use, or when setting up the printer for the first time, open the printer compartment by lifting up on the tabs located toward the back of the register. This will expose the printers.
2. Depending on each sides needs, use the release buttons to open the paper wells and release the print rollers.
3. Place the paper rolls into the paper well so it feeds from the bottom of the roll towards the front of the cash register (not the back). Pull the paper up and past the print heads towards the front of the cash register.
4. Once done, close the printer arms and use the feed keys to advance the paper.
5. To attach the journal roll to the back of the winding wheel, remove the wheel from the comparment. Put a small fold in the end of the journal roll and feed it under and around the tabs located on the wheel. Spin the wheel manually to take up paper slack.
6. Once the paper is attached, place the wheel into the holder in the back of the printer compartment. The part of the winding wheel with two discs should be on the right side.

Dec 23, 2015 | Royal 29445B Alpha 9500ML Cash Register

1 Answer

Morning, I have a Casio TE-2400 Cash Register.\r\nThe till roll feeder unit rollers are worn and need replacing. When you register a sale the till roll feeds out but the printing is bunched up and in...


I have been dealing with the 2400 since it was released and I have NEVER seen worn feed rollers. They are a VERY reliable printer. I would check a few other things first. Make sure the paper is 57mm wide. Wrong width is common and it will cause many different problems. Try pulling a little paper off of the roll and just print on that. The roll can sometimes be too tight or heavy to pull through the printer and this will show you if the problem lies here. Also, does the problem happen on both the receipt side and journal side? The only other thing I can think of is maybe a damaged drive gear (or dirt stuck in the gears) but this should only affect one of the printers.

Jul 14, 2011 | Casio Parts Cash Register PC Desktop

1 Answer

Paper won't feed evenly


What I understand on this problem, it can be dirty feed wheels on one end.
It might be a paper tray that is bent more on one side, or hanging up on one side.
If it is a large roll that feeds paper, it is uneven presure on the paper causing the paer to go skewed.
If the paper is traveling up in the machine, the rollers in the back maybe the problem or the side door not closed all the way, causing some rollers to drive the papers and other rollers not touching the paper at all.

Oct 15, 2009 | Brother Office Equipment & Supplies

2 Answers

Hp deskjet 6122 paper feed


Try putting Isopropyl alcohol on the feed rollers. These rollers become hard and smooth with time and cause all sorts of paper feed problems. You can find isopropyl alcohol at any drug store(it is rubbing alcohol).

Aug 10, 2009 | HP DeskJet 6122 InkJet Printer

2 Answers

Paper doesn't always feed, and when it does, the paper rolls through without printing


Get a Q-Tip and alcohol. Wet Q-tip with alcohol. Stand in front of the printer and look down where the paper feeds through. On the righthand side you will see a big roller that pulls the paper through and a little one right up under that. Clean both of them with the alcohol and Q-tip. Press the paper feed button and as it trys to act like it is feeding the paper, clean the roller with the Q-tip. Do this until the paper feeds through correctly.

May 16, 2009 | Epson Stylus Photo R1800 InkJet Printer

1 Answer

Journal receipt won't print.


Hi. The journal side should always print (right side of printer). There is no way to turn it off. If it is feeding the journal paper, but not printing, then you may have the roll in back to front (in the case of thermal printers). If it doesn't feed at all, then you may have a feed problem. In this case it will usually be printing over the same place on the roll continuously. Another thing to test is whether it prints on both rolls when printing Z reports.

If none of this helps, then please let me know the brand and model number, and I will try to suggest more checks.

Mark

Aug 30, 2008 | Casio Parts Cash Register PC Desktop

3 Answers

Ribbon installation


I searched this online, and have found the following instructions:

1) Set the power switch to OFF
2) Remove the printer cover
3) Remove the ink roller by turning it counterclockwise and pulling it upward.
4) Install the correct color new ink roller and press it in the correct position. Make sure that the ink roller is securely in place.
5) Put back the printer cover.

May 30, 2008 | Sharp EL-1801P Calculator

1 Answer

Paper feed rolls is rolling over the paper...how to get access to those rolls


  1. Feed the paper manually into the printer:
    1. Place a sheet of plain A4 paper in the paper feed tray.
    2. Move the paper support on the left-hand side to the left end of the paper.
    3. Press the paper feed button.
    4. If the paper does not feed, continue with step 2.
  2. Check for any obstructions in the paper feed path:
    1. Disconnect the cables from the back of the printer.
    2. Open the front of the printer and check for anything that may be blocking the paper path.
    3. Close the front lid and remove any paper from the paper feed tray.
    4. Holding the printer in both hands, turn it upside down to see if anything falls out of the paper feed area. (Sometimes objects such as pens, paper clips and so on can fall into the paper feed area and cause blockages.)

You can clean with special cleaning paper which ca be used clean the rollers............

Dec 08, 2007 | Lexmark X5470 All-In-One InkJet Printer

7 Answers

Paper feed


If the print-out is an 'alien-like' one, the problem is on the sensor of the printer. The sensor is on the opposite side of the gears. Under the black cover.

Oct 11, 2007 | Office Equipment & Supplies

1 Answer

Frequent Paper Jams


The only suggestion I could make may be obvious but my experience has taught me that you need to make sure the paper is installed correctly, especially with double ply paper. We have learned that the yellow receipt copy ply must be attached properly to the green roller so that the double ply paper from the roll feeds correctly through the print roller. Also make sure the double ply roll paper is not loose coming off the roll that feeds to the print roller.

Nov 20, 2006 | Ithaca (93+PRJ11) Matrix Printer

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