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Freezer side not cooling

The refrigerator side maintains correct temperature, but the freezer is not cooling. The GE unit is PSC23NHMB BB, serial LA 401953. It was purchased in April 2003, and was serviced in April 2007 for ''not cooling.'' I unplugged the unit to reset the computer, but still no luck.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 531 Answers

SOURCE: My refrigerator cant maintain cold and freezer temperatures

check and see if the doors are closed good

Posted on Mar 31, 2009

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SOURCE: 16 month old GE Profile

see if the back wall inside of freezer have ice if so you have to change tiker board or check your doors if closing

Posted on Mar 31, 2009

freetek
  • 5568 Answers

SOURCE: refrigerator will not maintain proper temperature

Check in the back of the fridge section; there is normally a control that is provided for 'balancing' the cold air between the two sections. That coolled air is distributed by a concealed fan that may not be running; you should be able to ear or feel the air movement when the unit is in a cooling cycle. 

Posted on Apr 19, 2009

woodchuck789
  • 4066 Answers

SOURCE: GE GSS25LGMF BB refrigerator freezing everything.

The fridge gets its cold air from the freezer through a vent between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..

Posted on Jul 01, 2009

  • 288 Answers

SOURCE: GE Profile refrigerator temperature problem

refrigerators have 2 coils. the evaporator coil and the condensing coil. one is on the bottom of the fridg and one is on the back or inside behind a false panel. these coils must be kept clean or if the condensing coil cannot reject the heat absorbed by the evaporator, the box temp will stay high and if the evap coil cant absorb heat the box temp stays low running the risk of freezing

Posted on Nov 27, 2009

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Hello Robert; Sorry for the delay in answering your question, but the site did not send me a notification. From you description of your problem the most likely cause is the temperature sensor.
on diagram
Temperature sensorPART NUMBER: WR55X10026

Substitution: WR55X10025


It is located in the freezer section of your unit next to the evaporator. Before you replace it, I would first try to defrost it, sometimes a small amount of ice will build up on it and cause it to sense a lower temperature than what is required.

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The freezer doesnt work, i have a ge side by side serial number sr23vsta, the digital temperature should be 0 for the freezer but is 20. I tried changing the temperature but it still doesn't work.


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Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.


If you are hearing a clicking or buzzing then check out the last two tips.

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Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

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heatman101

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1 Answer

My Refrigerator and Freezer is warm


Chances are if they are getting cool -

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Check for ice build-up on the back wall of the freezer. If there is ice, unplug or turn the unit off for 6-8 hours with the doors open (put any food in a cooler with ice to maintain). Note water may come out of the refrigerator.
Plug the unit back in or turn it back on, close the doors, and check temperature after a couple of hours of operation. If all OK, you will need to have the above tested, or, if you know how to use a multimeter and can read a schematic/wiring diagram, I can instruct you on how to check the above.

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