Question about Microsoft Xbox 360 Console

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Cannot read disk error

Bought my 360 at the start of July this year, but it has already ruined 3 of my games. Firstly, it scratched my pgr3 copy and then came up with "There is a problem with the disk you are using. It may be dirty or damaged" at the start screen, this after 2 days of it playing fine, so i thought it must of been something wrong with the game.

I then borrowed my mates pgr 3 and the same thing happened, it scratched the disk, and the error message came up after about a minute into the game.

When my friend tried the game on his console, it worked fine.

I recently bought Halo 3 Limited Collectors Edition, which was fine until again, it became scratched, and the error message came up again.

Tried the game in my mates console, and he confirmed it doesn't work with error message coming up on his as well.

Have tried cleaning discs, but to no avail.

Please help if you can, any advice is appreciated. Saved my money up especially to buy this, so don't want to have to buy a new one.

Thanks in advance.

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Re: Cannot read disk error

Microsoft Xbox have some common problem like red lights, E74 and Disc Read Error. Microsoft is providing extended warranty for red lights problem, Means you will have to spend some money in order to get this problem repaired from Microsoft also you will have to wait for 3-4 weeks to get your Xbox back. There are many reasons disc read error can occur in your Xbox like your disc might not be clean, laser might also be dirty and many more common problem. I would suggest you to first clean out the disc, you are using. If that don't solve the problem you can also take the help of DIY guide available at Internet. I think you have got good no. of options to get your Xbox repaired, Choice is yours.


Posted on Mar 13, 2009

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Re: Cannot read disk error

Heres what you need to do:
1.Call 1800-4myxbox see if your still under warranty.
2.If you like, I do not think its nessary, get them to replace your current 360.

What 95% of the time causes the 360 to damage teh disk is when your system is *VERTICAL* (up and down) or if you move the console while your playing it, or if the console got knocked over while a game is playing.

From now on put the console horizontal, this will prevent the scratching of games.

Posted on Oct 17, 2007

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