Question about Garmin StreetPilot i3 GPS Receiver

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Map Update problems

Trying to update my NUVI 370 with the disk Garmin just sent.  It all goes well then eventually says update failed.  retry does nothing.  Now there don't seem to be any maps in the NUVI at all.


Can you help?



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Re: Map Update problems

Call Garmin for tech support, They will be happy to help walk you through it. I have found them to be very helpful. It will not cost anything more. You just purchased that program.
Garmin USA 1-913-397-8200
Tech support 1-800-800-1020
8am to 5pm Mon -Fri
Garmin Europe 44 1794-519944
Garmin Taiwan 886 2-26429199

Posted on Nov 01, 2007

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you need to update your map

Purchase your map updates (if necessary). You can purchase map updates for your Garmin Nuvi from the Garmin website. There are two basic options: a lifetime purchase or a one-time upgrade. The lifetime purchase gives you access to any new updates for the life of your device, while the one-time upgrade will provide you with the latest current maps, but you'll need to purchase again if you want to upgrade again later.

Make sure to log in with your myGarmin account before purchasing the map upgrade.

Connect your Garmin Nuvi to your computer via USB cable.

Open the "myGarmin" website and sign in with your Garmin account. Make sure to sign in with the account that you've purchased the map updates on.

Click the "myMaps" tab on the myGamrin dashboard. This will load a list of all of your purchased map upgrades.

Click the drop-down menu in the "Recent Map Purchases" section. Select your Garmin Nuvi from the list of devices.

Install the Garmin Communicator Plugin when prompted. This is required in order for the Garmin website to transfer the map files to your Gamrin software on your computer.

Download and install Garmin Express. This is the program that allows your computer to interact with your Garmin Nuvi.

Register your device in Garmin Express. If you haven't already registered your device, you'll be prompted to when you start Garmin Express. You'll need to register in order to update the maps.

Click the "Updates" tab in Garmin Express. This will show all of the available updates for your Nuvi, including the new map update you just purchased.

Click the "Show Details" option next to your Map Update. Click the "Install" button that appears. You will need to accept the agreement before the update installs.

Wait for the maps to download and install. Once you agree to the terms, the map update will begin downloading to Garmin Express, and will then be transferred to your Nuvi. This will likely take several minutes to complete.

unplug the Nuvi when the update is complete. The Nuvi will reboot and begin installing the updated software on the device. This may take another couple of minutes.

You can download garmin express here

Apr 19, 2015 | Garmin Nuvi 610 GPS Receiver

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How can i update maps on my garmin nuvi 370 that i bought about 3 years back??

You can purchase map updates online from Garmin. Here's the link I use:

You'll need to connect your Garmin to your computer with a USB cable. Then go to the Garmin web site and follow their directions. You can buy a single update, or buy a "lifetime" (of the device) subscription to map updates.

Oct 09, 2010 | Garmin Nuvi 370

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Unable to update software/firmware using the Garmin online support dashboard. I've registered the unit and followed the instructions but the download locks up at about 50%. I sent Garmin two emails, no...

Please tell me your current firmware version for your Nuvi 370 and I can email you the latest update files with install instructions. Email me at sharcnet-usa AT

- Jim

Jan 03, 2010 | Garmin Nuvi 370

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Map update terminated. cannoty restart update.

reset button on base press with soft pen, retry the if no good contact garmin for reissue of update

Dec 27, 2009 | Garmin nuvi 205W GPS Receiver

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Download update problem

Are you trying to update a Nuvi that already has European maps installed or are you trying to install European maps into a Nuvi that does not already have them?

If it's a map update, are you getting the error when you download the update to pc, or when you are trying to install the update to the Nuvi?

When I install US map updates into a streetpilot or Nuvi, it typically ends with a download error but the maps do in fact get updated and the new software versions are shown in the setup menus.

The Garmin rep I spoke with says that is normal.

If you are in the United States, I can get you maps, updates, and even install them for you if you wish.

Feel free to shoot me a message if you're interested.

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Here's what worked for me. Nuvi 200 brand new w/2008 trying to upgrade to 2009.
After registering and download the map 2009, I started the install. I go to a point where I was told I needed 37MB more room. I went thru windows explorer and looked in the Nuvi. I went into the language folder and moved all of the languages I didn't need to my hard drive. I then went into the HELP folder of the Nuvi and again removed the all of the languages I did not need. I then went back to the install program and hit retry. All good from there. I hope this helps.

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Product code

Hello Lyndance678,

The maps should have come with an unlock code that needs to be input to install and activate them on the GPS. This code is similar to the product codes used by Microsoft and other software companies to prevent piracy. Typically the code should be printed on the CD jacket or on a certificate that came with the map CD.

Hope this helps,
"Go Ahead. Use Us."

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Map Update Problem

Firs of all I hope you are using Garmin Map Updates for 2009, not 2008. It sounds like there is a connection issue. Make sure you can go into the drive on your computer and see the device as well as access files within it. If that is all fine: I have not seen a troubleshooting section yet unfortunately with Garmin for this map update (came out about 3 weeks ago) so i would try the ones for the older versions, should be the same.

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