Question about Office Equipment & Supplies
Comes up with There is no default E-mail application registered on your computer please configure but it worked okay with my old brother scanner why not my new one
Something might have changed. Just check what is your default E-mail application and do reconfigure it or run a repair command (for Outlook for example). Reboot to make sure that the changes are applied.and, if need be, reinstall the Control Center again.
Open the scan to E-mail configuration and select the application that handles the E-mails.
If that does not work there is a workaround: Scan to pdf then send the pdf file as attachment. From your E-mail account you may also be able to insert a file acquired from the scanner.
Posted on Dec 28, 2013
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Posted on Jan 02, 2017
This works like a charm!!
Posted on Oct 23, 2008
make sure you don't have a button stuck in the down position. it will lock up control panel. if all else fails, try unplugging for a couple of minutes.
Posted on Feb 27, 2009
Hello! I had this exact same issue or question, I guess you can call it. And unfortunately, the CD-ROM user guide was a lot more helpful for me than the Book guide. But anyway, to answer your question and anyone else who has this same question ...
What you need to do is locate the ControlCenter3 software on your computer for a little configuration. This automatically installs when you install the printer's complete Pro Suite drivers on your computer.
You might be able to find it somewhere on your start bar (left or right side of the start bar). It's a small blue icon with the acronyms "CC3" on it. Anyway, click to open the software. Once opened, you'll need to make some configurations so that when you scan to file, it'll be "PDF" by default.
So once you have this software open, "right-click" on the circle button that says "File" and choose the option that says "Control Center Configuration". Up pops a dialog box with two tabs - Software Button and Device Button.
Now in order to scan to pdf from your Brother MFC 9840 CDW, you simply need to change the "File Type" in the drop-down box to "PDF" under both tabs. You can optionally also change the "File Name" to a recognizable default file name of your choosing (I chose to change it to say "PDF File") and you can also set your default "Destination Folder" (otherwise your scanned PDF files will automatically be saved in your "Scan" folder). That's it! No need to mess with anything else.
Most importantly, you need to make sure that these exact same configurations are made under both the "Device Button" tab AND the "Software Button" tab as well.
Click "Okay" and now try to re-scan your document as a File. It should automatically scan it as a PDF file to your computer.
I hope this helps solve your problem if you haven't already been able to figure it out.
Posted on Jul 17, 2010
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