Question about Amazon Kindle Fire HDX 7

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Screen locked up

Screen froze up and I can't get back to the home page.

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Press and hold the power button for fifteen seconds or so, ignoring the "Shut down?" prompt, until it turns off. Release the button, then press and hold it for a second or so until it begins to reboot.

Posted on Dec 30, 2013

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Press and hold the power button for fifteen seconds or so, ignoring the "Shut down?" prompt, until it turns off. Release the button, then press and hold it for a second or so until it begins to reboot.

Dec 28, 2013 | Amazon Kindle Fire HDX 7

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Kindle locked up and now can't get it to turn on.


I have the same problem. The screen saver is partially frozen on the screen on the upper right corner and then blank down the rest of the right side. The rest of the screen is readable and I'm able navigate (turn pages, select different books, etc).

Did you figure anything out? Help!

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