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get someone who knows what there doing if you do a factory rest you will lose all saved files and programes plus any apps downloaded after you purchase it you need to back up all to memory card or stick prior to doing any factory reset good luck with MUM
Have you checked storage make sure you have room and, try reseting it. Or run back up, if you have it. Also connect to it to your pc and try manually to put apps on. Factory reset and use sd card when you load everything back if you can load the store app on sd, if it happens again you can remove sd delete store app of it and do it again good luck
Your son needs to tell you the code he used to lock the tablet. Alternately you may need to contact the manufacturer to see if there is a way to reset the tablet back to OEM config (this will erase the code and all apps installed).
If you set a pass code (or pattern) that you cannot remember, please enter the wrong password (10-20 times) until you are prompted to sign in via your google account. Please note, this will only work if you have already setup your google account on the tablet. If you have not set up a Google (or Gmail) account on the tablet, you will have to perform a firmware install, which will revert the tablet back to factory settings.
Support Troubleshooting Guide
One opiton you have is to overwrite the current setup on the tablet. The download for the firmware file can be found at Proscan site here: http://www.curtisint.com/html/custservice/manuals/PRO_PLT7223G_FIRMWARE.ZIP Unzip the files on your computer and extract the contents to your desktop. Now, use the micro usb cable that came with your tablet and connect one end on your tablet first, leave the computer end open for now. Find the small pinhole next to your tablet`s usb port and use a small pin to press it, while plugging the cable to your computer. Your PC should now say finding a new USB device. From the list, select iRockusbDriver from the folder to install the driver. From here, run the RKbatchTookl.exe file that was extracted. On the choose file path screen, select Update.img and click on Upgrade. The process should only take a few minutes and your tablet will be reset when done.
My son put a 9 point lock on his tablet and does not know the unlock pattern. I have done the reset button so many times and need to get back to the factory settings. Can some one help me figure this out? It has been locked for 4 weeks and im loosing my mind trying to unlock it.