Question about GE PFCS1RKZSS Bottom Freezer French Door Refrirator

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The water dispenser is not working. I here a click but the water is not being pumped. It is making ice. I have replaced the filter. I have confirmed the reserve the line is not frozen.

What could be the problem?

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  • Bonita
    Bonita Dec 28, 2013

    I was able to fix the problem. I replaced the Dual Inlet Water Valve. GE Part #WR57X10032. Very easy to do. Takes less than 15 mins. On You Tube there is a video.

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I often find this if I put my ice compartment onto high setting that the feed line freezes quickly. If you are sure this is clear (you can get water through the entire length via other means) then I would trace back to the start of your pipes look for leaks at joins from source to outlet, blockages/crimps etc. I also found on one of my lines that the transition near the door hinge was both leaking and crimped.

Remedy = I bought a larger bore plastic tube that would not quite press fit over it and bored it out lengthways with a drill bit the same diameter as the outer diameter of the pipe to perform a splice. The reaming leaves some debris which helps seal everything and if you get a good 3" overlap you will be water tight. I recommend to use an elbow rather than an in-line connection if your pipes change direction but be careful where you choose to put it. other than that if your model uses a pump? Beyond that, I am stumped.

Posted on Dec 28, 2013

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Posted on Jan 02, 2017

woodchuck789
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SOURCE: Water is not dispensed but icemaker is working

It's more common to be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws
If it doesn't come out then disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If the water comes out then check the reservoir.It's behind the crispers in the fridge.

Posted on Sep 07, 2009

Testimonial: "As I posted, I'm not sure what the problem/solution was, but its working now. Thanks a lot for pointing me to the crisper!"

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1 Answer

No Water going in to the fridge


Hi Norm,

Most fridges don't need a motor to run in order to dispense water. A simple on / off solenoid on the water line (same for the ice maker) that makes a click when changing from off to on and on to off is usually all anyone hears (the ice maker makes rumbling sounds and you can hear ice falling into the bin - too).

Check for ice. If it has a maker and it is making ice, the problem could be a defective water dispenser switch, solenoid or other circuit component or wire. If no ice, I'd suspect a filter or water supply issue.

Make sure the filter is fully inserted and twisted into place. Many filters have marks to align when 1) inserting and 2) to let you know when it is installed correctly. When sure it is installed correctly - try to dispense water again. Many fridges will dispense water without a filter. Check your manual before trying this though! If not working still, remove the filter and try to dispense water. If you're able to dispense water, the problem is either the installation of the filter or the filter itself. Try to re-install it correctly. Try to dispense water again.

If it still doesn't work - call the plumber back and ask why there's no water. Or - try this yourself:

Locate the point of attachment to the domestic water supply that the plumber used. There should be a valve to turn the water on and off. If off, turn ON. Try to dispense water again.

If that doesn't work - check to see if the fridge has pinched, kinked or crushed the water supply line. You may need to move the fridge forward to gain access to the water line and connection point on the fridge. Repair or replace the line as needed and route in such a way that moving the fridge in or out will not cause it to damage the line again.

Good luck!

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What I have done to save money is find an old refrigerator someone wants to toss and pull the ice maker out. Chances are they have the same plug and wiring. Better if you just go get a new ice maker unit from where they sell parts for your refrigerator. It is easy to remove. usually about three screws or so. about two on top and one or more on the bottom side.

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