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They are probably telling you the truth. Unless someone has got a spare watch that is broken and can give you the back, there is little chance that you will be able to get this repaired. The only thing you might try is to start ringing watch repair places. Tell them you are willing to pay more than the watch is worth to get it repaired as they are unlikely to be interested to do a lot of work for something that you say is cheap. You need to make it worth their will to do some research on you behalf.
Sometimes the complex movements can be fickle about how you move it. On my best friends watch he just moves it back and forth while my wifes watch has to be swirled in a circular motion. If that doesnt work part of the movement may be broken or out of alignment.
Since the Renato brand was bought out by another company, service is still done on the Renato's but in my experience it can take 3 to 6 months to return the repaired watch. Patience may be required, and not all parts are available for this discontinued brand. Luckily, some user manuals are still available online. The Worldtimers are particularly hard to set without the instructions.
Your Yachtmaster likely has one of three problems:
1) the hand loose on the pinion, or
2) the movement needs to be serviced
3) there is an issue with the button/gear for that function within the movement.
Automatic watches must be serviced every 3-5 years as the oils dry out and dust and debris in combination with the dried oils create excessive wear on the parts within the movement. As one must change oil in a fine automobile, it is the same with a Rolex.
We use the same processes as Rolex and are able to attain discontinued parts Rolex no longer supplies.
My suggestion is to use a Certified Master Horologist for your repair. We can certainly assist you with your repair at a much better price than Rolex. Thanks for the rating!
The incabloc movement is not too expensive but it sounds like your watch is! I am not sure the movements are available for the older watches anymore, your watch will need the right measurements, so if you take it to a watchmaker they have many older parts and may have a watch movement to fit it! The picture in my profile is of a very expensive 6 ounce gold ladies watch with an incabloc movement. The watch was thought to be from Europe somewhere , it was sold for its beauty and the movement itself did not work! Hope this helps explain your problem a little better! thank you!
If the watch parts are out of production (Generally speaking manufacturers only keep enough parts to make repairs for about 5 years) a revision is another way of saying the workings of the watch will be replaced but not with the same parts it came with. This is usually a modification to accommodate a new movement.
First of all they should be giving you explanation why the watch needs whole movement replacement and what is the cause. As the watch movements are upgraded and made more sophisticated every year, some of them are discontinued and the next generation movements are replacing them. Watch manufacturing companies usually try to produce interchangeable movements, so, the newer one can replace the older. In your case (if there is no newer version replacement) you have no option, but to shop around for exact new movement for replacement. All you have to do is to find out your watch's movement number (that Citizen facility in CA should give that) and then shop for it. Plenty of movemevts on ebay, not to mention specialized watch part supplier companies. All available over the internet - just takes some time and nerve.
I'm not positive about this, but I seem to recall that these type of clocks have two "silence levers" on the movement. These levers are located at the upper left and upper right corners of the movement as you face the movement from the back. The movement back panel has to be removed if it has one.
If the levers are pushed toward the chime rods, they will silence the hour or musical chime, depending on which one it is. I believe the silence levers are supposed to be moved away from the chime rods so the rods can retract and then strike the chime bars.