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I'm unfamiliar with that precise brand, but if you go into the set-up menu then you should first try to re-install the digital channels from scratch.
If that fails, then the fault is with the transmitter or the reception, not the tv. If you know that the transmission is fine, then check how the tv gets the signal from the aerial. Is the aerial pointing in the correct direction? Are there as few in line splitters and joints as possible in the cable from the aerial to the tv? Have all co-axial connectors been fitted correctly? Digital signals are hundreds of times weaker than the old analogue signals, so it doesn't take much to cause reception problems if your equipment has any faults.
What I would suggest you do is make sure that you are on a DTV channel on your Tv. then with your Pioneer remote press the menu button and then set it away on a Auto tune.
You must have it on a DTV channel first before try to tune as if you mistakenly have it on TV (terrestrail channel) It will only Auto tune that and not your freeview.
I think the point he is making is that he only has a universal remote - not the original, so the problem isn't not being able to find the channels, but not being able to select the retune option in the first place. I have same problem - the remotes that shipped with this TV were rubbish (I have gone through 2!) and some buttons stop working. The retune / setup memu is seperate to the other basic set-up stuff and many universal remotes don't have theis 'other' button. Best solution, get a replacement remote that is MADE to work with this TV then you can auto-tune to your hearts content.
Hi i had the same problem but i have sorted mine now. What i was doing wrong was i wasnt tuning in the analoge channels only the freeview digital ones. To do this you need to first turn your tv on. Then press the "source" button, this will bring up a little menu at the top left hand side. When this menu comes up press the "Programme +" button (the one that you use for changing channels near the volume button) press this until you get up to "TV", when T.V is highlighted just wait 3 secs and it will switch over. You will probably get a blue screen with a no signal message (you are now on analogue) when you get this blue screen press the "tune" button. It will automatically start tuning in all of your channels, at first they will be fuzzy but as it works they will become clearer. Your sky channel will also be tuned in. When mine tuned in it didnt tune them in on the right numbers though, bbc2 was on number 1 etc. If you ever need to use a playstation or something it goes into the scart connection at the side of the t.v and you need to press "source" and go up to "scart". To get back onto the digital channels just press "dtv/dvd".
hope i helped!
Press the [i+] or MENU button on the remote control to display the DIGITAL INFO menu.
Press the BLUE button to display the MAIN MENU.
Press the UP or DOWN buttons to highlight AUTO TUNING then press the OK button to display the AUTO TUNING MENU.
Press the RED button to start the auto tuning process for all available digital channels.
Wait for the process to complete.
If you wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time. You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information http://www.freeview.co.uk/_retuneinfo/ If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box. For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/ For specific model information visit http://tvretune.co.uk/productmanuals/