Question about Dell (1G055) CD-RW/DVD-ROM (Combo) Burner

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Dimension E510 dvd burner will not burn

The computer is 2007 , we have recently added Windows Vista Premium, but even before that the burner did not burn, it will play cd's and play dvd movies fine, but will not write anything, when starting the burn, it says to insert recordable disc, we have tried dvd+ RW. even DVD +R, DVD-R, tried all available, and none will work! Spent 5 hours with microsoft on chat, nothing helped, we had to restore computer afterwards because they deleted some of our security devices, printer was turned off, ect., called Dell and they are coming out to add more GB, but I don't think that is the problem. (we were able to burn on windows xp, before the upgrades)

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  • jfsniteman May 18, 2009

    Thanks.I will give those idea a try!

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Go to this link and click on the Fixit box. Microsoft has an issue with CD/DVD recognition and created a patch. This happens a lot when Windows Update runs and installs SP3. Hope this solves your problem. If it doesn't, right click on your DVD drive and ensure that recording is enabled. Hope this solves your recording issue.
Greg

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Posted on May 18, 2009

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Go here: (click on link)

http://www.frigidaire.com/manuals.aspx

Enter your model number in the top box and you will be able to get the owners manual, parts manual and installation instructions. Let me know if you need anymore help.

Posted on May 18, 2009

  • rjbeg123 May 18, 2009

    Obviously this posted to the wrong question Sorry about that! lol

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My Dell Dimension E310 has two disk drives,on the top the D drive

for music,data,etc...and on the bottom the E drive, the

drive for burning a cd. The message on my screen keeps telling

me to insert a disk. It says I need a re-writable; I have a disk it

the E drive, but it is NOT recognized.Best Buy did NOT have any

re-writable disks. They stated that I did not need any RW disks. I

did purchase a 6 pack of new cds and cases from them.

I learned to get my music from my purchased cds to the computer,
"MY Music" library.
I am technology dumb. I can do some things. HElp me!
Thanks,
QuePaso

Posted on Jun 25, 2009

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Posted on Jan 02, 2017

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