Question about Dyson DC26 Bagless Canister Cyclonic Vacuum

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Dyson DC26 vacuum head turns off constantly

Vacuum doesn't work as it turns off within seconds off touching carpet

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 3 Answers

SOURCE: Dyson DC 17 Asthma allergy Vacuum

I had a similar issue. I called Dyson. Hey why not, the number is right on the from of the machine. SO IS the beater bar on/off button, right next to the big red on/off switch. It does have a safety off when something jams the bar from rotating so the motor doesn't burn out. I also removed my sock and on restarting the thing, the beater bar would motor was not turning on. I thought the reset would be inside but no, it is right outside in plain view, which I didn't see either. It is a grey button opposite the big red on/off switch. Boy did I feel dumb after that phone call!

Posted on Sep 07, 2008

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  • 1 Answer

SOURCE: Suction loss when handle is tipped back to clean carpet

Ours did the same thing. I cleaned the filter and canister thoroughly. It needed to be cleaned, but that didn't fix the problem. I removed the plate under the carpet brush bar (three quarter-turn screws) and removed all hair, lint and threads from the rollers and brush. THEN my husband found the real problem: a piece of flexible hose running from the head into the hose (on the left side when behind the vacuum) was completely clogged. The hose will detach from the head, and you can remove debris. Once that clog was removed, the hose easily re-attaches, and we had great suction once again.

Posted on Feb 14, 2009

  • 2 Answers

SOURCE: motorized brush bar not turning on Dyson Vacuum

Apparent common failure is that either the thin yellow and or blue motor drive wires that run from the LH side of the vacuum where the "control board" is located down into the hinge / ball area become stretched and then fray and eventually break. Happened to my Dyson twice. First repaired under warranty, second took about 20 minutes. You need a Torx screwdriver to remove the LH panel ( 4 screws) and also an access panel (2 screws) at the side of the ball which permits access to the blue / yellow wire connectors. I replaced with a new wire and connectors having fed the wires through the access hole making sure sure enough wire was available for the movement of the handle. Also ensure that when the covers are replaced they do not trap any wires underneath.

Posted on Oct 04, 2009

Dysonteam
  • 167 Answers

SOURCE: dyson power head stops

Hi its Darran at Dyson.

As the Turbine head is air driven, you may need to wash the filter and check the rest of the machine for a blockage as a loss of suction will also reduce the performance of the Turbine head.

For the full blockage procedure and filter washing instructions, please visit the Support section of our website at www.dyson.com.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 20, 2010

  • 1 Answer

SOURCE: turbine head of my Dyson DC08 does not spin

This response is likely too late coming, however for others the problen appears to be the same as the fault with my turbine head which was that the turbine fan had become loose on its spindle. With no pressure on the brushes, friction would allow the fan to turn and drive the brushes via the belt. The faulty part is not available separately however I have repaired mine using araldite glue. Other things to check is for a worn belt. Cheers.

Posted on Apr 28, 2010

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DC14 is engineered to adjust automatically to suit the type of flooring you're using it on. You can also use the brush control on the cleaner head to turn the brushbar on for vacuuming carpets, and off for vacuuming hard floors.

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You should be able to turn the brushbar on using the brush control on the cleaner's head, turning it from the 'Hard floors' to the 'Carpets' setting. For further guidance, you might find it helps to refer to the user guide supplied with the cleaner. In case you don't have this to hand, you can download a copy here:

http://media.dyson.com/downloads/us/floorcare/manuals/dc07_opmanual_usa.pdf

However, if the brushbar doesn't seem to be rotating when the brush control is set to 'Carpets', it's probably best if you get in touch with us directly so we can help. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

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