Question about Dyson DC26 Bagless Canister Cyclonic Vacuum
Vacuum doesn't work as it turns off within seconds off touching carpet
Posted by Anonymous on
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Posted on Jan 02, 2017
I had a similar issue. I called Dyson. Hey why not, the number is right on the from of the machine. SO IS the beater bar on/off button, right next to the big red on/off switch. It does have a safety off when something jams the bar from rotating so the motor doesn't burn out. I also removed my sock and on restarting the thing, the beater bar would motor was not turning on. I thought the reset would be inside but no, it is right outside in plain view, which I didn't see either. It is a grey button opposite the big red on/off switch. Boy did I feel dumb after that phone call!
Posted on Sep 07, 2008
Ours did the same thing. I cleaned the filter and canister thoroughly. It needed to be cleaned, but that didn't fix the problem. I removed the plate under the carpet brush bar (three quarter-turn screws) and removed all hair, lint and threads from the rollers and brush. THEN my husband found the real problem: a piece of flexible hose running from the head into the hose (on the left side when behind the vacuum) was completely clogged. The hose will detach from the head, and you can remove debris. Once that clog was removed, the hose easily re-attaches, and we had great suction once again.
Posted on Feb 14, 2009
Apparent common failure is that either the thin yellow and or blue motor drive wires that run from the LH side of the vacuum where the "control board" is located down into the hinge / ball area become stretched and then fray and eventually break. Happened to my Dyson twice. First repaired under warranty, second took about 20 minutes. You need a Torx screwdriver to remove the LH panel ( 4 screws) and also an access panel (2 screws) at the side of the ball which permits access to the blue / yellow wire connectors. I replaced with a new wire and connectors having fed the wires through the access hole making sure sure enough wire was available for the movement of the handle. Also ensure that when the covers are replaced they do not trap any wires underneath.
Posted on Oct 04, 2009
SOURCE: dyson power head stops
Hi its Darran at Dyson.
As the Turbine head is air driven, you may need to wash the filter and check the rest of the machine for a blockage as a loss of suction will also reduce the performance of the Turbine head.
For the full blockage procedure and filter washing instructions, please visit the Support section of our website at www.dyson.com.
Dyson Customer Service
Posted on Apr 20, 2010
This response is likely too late coming, however for others the problen appears to be the same as the fault with my turbine head which was that the turbine fan had become loose on its spindle. With no pressure on the brushes, friction would allow the fan to turn and drive the brushes via the belt. The faulty part is not available separately however I have repaired mine using araldite glue. Other things to check is for a worn belt. Cheers.
Posted on Apr 28, 2010
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