Question about Jenn-Air JSD2697KEF Side by Side Refrigerator

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Ice maker works and dispenses but water does not work, replaced water valve but no luck

The water does not dispense when pushing pad or when dialed to water and using the interior button ice maker works and dispenses changed the water valve but no luck

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  • 6 Answers

Try a really good defrost. I often find on higher settings the freezer will freeze the pipe.

Posted on Dec 28, 2013

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Posted on Jan 02, 2017

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SOURCE: Jenn Air JCD2389GES ice dispenser problem

my ice maker is not making ice.

Posted on Mar 26, 2008

  • 3422 Answers

SOURCE: ice maker doesn't work. changed filter. light on ice maker door still on.

Hi,

Just check THIS link out.It will solve your problem.
From my side i believe it is the control board which has to be replaced and it will work again.

Goodluck..

Posted on Apr 05, 2008

  • 1 Answer

SOURCE: Jenn Air JRSD209T

This is just anecdotal here, but one repair guy who came out and thawed a frozen line into the icemaker told us the fridge required near-full line pressure 90- or 70- or whatever that is, in order for the ice maker to work. This was a licensed repair guy. We were feeding it with an RO, which only pumped it in at 17 or 20 psi (or whatever the unit is) which he informed us was inadequate. However, after he thawed things out and we changed out the inline carbon filter in the fridge, everything was hunky dory for a couple of years. About a year back, the icemaking stopped, and changing out the carbon filters in the fridge AND in the RO system did the trick.

Now we have a different problem. Things aren't getting or staying cold, especially the fridge. I opened the housing in the back of the fridge, defrosted the extensive ice accumulated around the refridgerant coils, and everything ran great for a couple of days. Now we're back in the global warming pattern: steadily rising temperatures and thawing. I'm not feeling too happy about Jenn-Air these days.

Posted on Jul 15, 2008

  • 531 Answers

SOURCE: water dispenser stopped working

check water valve or water line is kink

Posted on Apr 06, 2009

woodchuck789
  • 4066 Answers

SOURCE: Water dispenser stop working? ice maker is fine.

You have two points where you can check the dispenser water. At the rear where the water supply comes in is the water inlet valve. If you disconnect the dispenser water line and then see if the water comes out when you try the dispenser. You should hear the valve work when you try the dispenser. If you don’t hear it there it’s a dispenser actuator switch problem. If you do hear it but water doesn’t work here there is a valve or water supply problem. If it's normal, disconnect it at the bottom of the freezer door and try again.If it's normal here it may be frozen in the door. If this is the case open the door till it thaws. A blanket over the opening will prevent thawing of all the food.

Posted on Oct 08, 2009

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1 Answer

Samsung side by side ice maker not working


You have 2 separate valves, 1 for the water dispenser and 1 for the ice maker. (otherwise your ice maker would overflow every time you got water from the dispenser and your dispenser would flow every time the ice maker went to refill.) They are fed from the same tubing.

The cube/crushed ice motor is completely separate from the ice maker itself and should have absolutely no bearing on the water flow.

You have narrowed down the problem quite nicely to the ice maker water valve. There is one more thing to check though, the connector. There should be a multi-contact connector from the ice maker to the back wall of the freezer, usually 6-9 wires. Pull that apart and check the cord side (ice maker side) for any corrosion. BE CAREFUL NOT TO TOUCH THE OTHER SIDE AS THERE IS LIVE 110V!!! If you don't see any corrosion, still try try disconnecting and reconnecting 5-10 times and see if that solves your problem. If you see corrosion, unplug the refrigerator before working on the back wall part of the connector. [This connector besides powering the ice maker also allows the ice maker to control the water valve which can't be inside the freezer]

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Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad


Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow.

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The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the tube.. You can take the water line off the valve and watch to see if it drips.

Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws
disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad.


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Water dispenser has stopped working. Ice maker still works and I've changed the water filter. Still nothing


There are two solenoid valves in the rear of the refrigerator. One that controls water for ice and one that controls water for door dispenser. If the water is not coming through when the button is pushed then have the proper solenoid valve replaced and enjoy. Hope this helps. good luck.

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In door water and ice cube not working


Water dispenser is a simple touch switch in door energizing a solenoid water valve behind ventilation grate above refrigerator. Water tube runs down into and ends at ice dispenser chute. Should hear solenoid click at top of fridge when activate water touch switch. Can unhook discharge side of solenoid valve temporarily to prove water output. If water dispenser tube acts blocked it could be frozen where it ends-look up the hole at the bottom of refrigerator control buttons.
Ice maker is totally different system. No clicking when push ice button but ice in bulk tray may mean the simplest of malfunctions: Ice bin not pushed in the last half inch if ice auger not lined up with drive pegs. There are hidden switches behind ice bin that need to be engaged or nothing will happen in the ice maker: no auger noise, no clicking, no new ice making. Ice bin will be flush with sheet metal if it is in the right spot. Also plastic juice rack won't hang properly if ice bin not pushed in all the way.

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Hi. A good way to check the ice maker water solenoid valve is to swith the wire lead from the dispenser water solenoid valve to the ice maker water solenoid valve. Now push the water dispenser lever and water should come out your ice maker fill tube. If not, either the fill tube is frozen or the ice maker water solenoid valve is bad. Take the 1/4 inch tube that runs up the back of your freezer off at the ice maker water solenoid valve and blow thru it. If you can't, the tube is frozen. If you can, the valve is bad. Good luck, Mack

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