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Just to be safe, verify that there's not any sort of obstruction in the slot. Some makers place a "dummy" card in the slot to keep it clean for shipping.
Looking at the top of your scanning unit, the mSD card should go in gold contacts facing up & towards the unit with the cut corner to the right (facing the head of the scanner). If it doesn't go with slight pressure, return to the seller.
I just got my scanner yesterday and had the same problem with my FIRST jpg. I looked for a solution and found your posting. I had scanned one page of the instruction booklet from the center fold outwards, not in the direction of the text, but rather sideways across it. That image was mirrored. I did another scan in the 'proper' direction, that is, from the top of the page to the bottom, both as a jpg and a PDF and they came out in a normal, readable form. Perhaps you need to do it a few times if you haven't already? Have you tried calibrating it?
If you go to www.pandigital.net and click on all personal photo scanners/converters, you'll see a picture of your scanner. Click on it. Scroll down to the bottom of the page and there'll be options including downloads. Click on downloads and you'll have to know your product specifications to get the right one, but the manuals are all there, in all languages, so make sure you get English. Hope this helps a little.
have a pandigital scanner that worked great for about 500 pics then lines stared to show up, tried cleaning and calibrating but did not help, decided to take apart and found that the glass on the surface of the scan part was dirty, cleaned the glass and put back together works perfect, took about 10 minutes to fix