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Were they part of a set with a remote control? If so, you will need to move it away from the others and aim the remote only at it until you can "sync" it with the others. If no remote, the bulb might have come loose in shipping. Depends on the style as to whether or not you can tighten it.
I bought 3 sets of flameless candles, remote does not work in none of them, bought new battery, still not working, one of the candles was missing the spring to hold the battery. Was there any quality control?
your senor bar could be bad... light a candle
turn off the lights and move your wii remote around until you see the little
hand... be careful not to knock over the candle... if this works replace your
Take the remote to any working radio, change radio band to SW, press various buttons of the remote and if you can listen to some clicking noise on the radio, the remote is ok. The problem might then be on the sensor and might need attention by a qualified service technician. You can also try switching off the TV, removing the plug and retry after 48 hours.
Open the battery compartment, remove the batteries, and examine the small springs at the POSITIVE end of each battery holder. Sometimes these springs get compressed and no longer make contact with the battery. Use a small knife point or small screw driver to stretch the spring away from the case until it extends about 1/8". Replace the batteries in their proper orientation and try the remote. This worked for mine.