Question about Cooktops
Usually during clean, the cooktop continuously beeps and the controls flash, even when its on 'all off'. Eventually stops. Did it again today and now the burners wont come on! Please help!
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Posted on Jan 02, 2017
I have a viking gas cooktop. The ignitor on one of my front burners wouldn't stop clicking even after the flame ignited. I swapped that ignitor with the ignitor from a back burner, expecting that the problem was with the ignitor and that the back burner would start to click incessantly, but at least I'd have my favorite front burner for use. Instead, the front burner was then only clicking 50% of the time and the back burner was fine, suggesting the problem was related to the burner not the ignitor. I pulled the front ignitor a bit away from the burner and now it is working normally. Hope this helps.
Posted on Aug 18, 2008
This is likely caused by either a dirty ignition electrode, a cracked ignition electrode, or a bad spark re-ignition module.
Clean and inspect the six electrodes for cracks, If that doesn't solve it order a new
Ignition module from an internet appliance dealer that carries Viking parts like Appliance Zone.
If you replace the Ignition module yourself, make sure to turn off the circuit breaker to the range/cooktop before you work on it. Also, make a drawing of where the different color leads are plugged into the ignition module before you unplug the wires and plug them into the new re-ignitor. If the unit is under one year, this should be covered under the warranty.
Viking had a recall a few years back on their ignitor modules.
Posted on Oct 27, 2008
Did you spill water near/on knobs? if so leave to dry out for 24 hours. If still clicking after 24 hours one of the switches has shorted out and needs to be replaced. You can find which one with a multi meter/condinuity test. Hope this helps...Good Luck
Posted on Jun 26, 2009
Turn your gas valve on, but leave your unit unplugged for a few days. You can light your burners in the meantime with a lighter so you can cook. Usually this problem is caused by moisture getting into one of your ignitor switches which are under your burner knobs. Most of the time the switch dries out and you can plug your unit back in after a few days. If it still keeps firing then you will have to replace one or more of your ignitor switches. Usually a very difficult job as most gas cooktops are now sealed burner units which means the top of your cooktop is bolted down to the burners with several screws or nuts that heat up with usage and become almost impossible to remove, without having to drill out the screws, or chiseling off the nuts. Be careful of boilovers or cleaning around the knobs with too much water to prevent this from happening again. Also get a surge protector at least 2000 joules or higher to prevent damage to you spark module. Good Luck, Appliance Specialists
Posted on Dec 16, 2009
Here is a tip that I wrote that will help you with that...
Posted on Apr 23, 2010
Tips for a great answer:
Hi Dolores, I understand that your cooktop will not turn on after receiving an error code "40". Usually this error code can indicate a communication error between the Induction Module, Relay Board, and Control Board. I would also recommend doing a hard reset by unplugging or turning the household power breaker off to the appliance for five to ten minutes. If the problem persists, please reach out to a professional technician. Hope this helps! -JK
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