Question about Proscan 7-Inch Android Internet Tablet, Capacitive Touch Screen, Android 4.1 Jelly Bean, with Included Case and Keyboard
I went to shut down the tablet and it has been saying shutting down for the past 10 minutes. I am unable to do anything else.
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Posted on Jan 02, 2017
Try to hard reset it. This will take it back to just out of the box state
press and hold volume - button While pressing the power button.
If this does not work contact the retailer.
Posted on Apr 03, 2014
Testimonial: "Thanks! Tried the power with the volume button to no avail. Looks like it's a goner :)"
I have had the same issue with this tablet. After weeks of looking around on the net i have found a way to reset the tablet to factory settings when the power and vol down button will not work.
1. Download the firmware from the proscan website. http://www.proscanvideo.com/item.asp?itemnmbr=PLT8235G.
2. unzip the file and copy the files update.zip recovery.img and factory_update_param.aml to an external micro sd card.
3. Plug the tablet in and insert the sd card. Press the power button to see the battery icon then press the power button 5 times. Then let it run for 4 minutes and it should be set back to factory settings.
****NOTE***** If it fails to update then you still have the access to the recovery menu where you can do the factory wipe and still reset it.
Hope this helps.
Posted on Apr 27, 2014
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