Question about Dell Dimension 8300 PC Desktop

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PC KEEPS FREEZING UP ON LOG-IN

Hi, I have a Dell Dimesion 8300 and it have today decided to keep freezing on me. I have tried going back to last known working configuation however it gets to the point of displaying the icons for the apps and then freezes. The mouse can still be moved around the screen but when I click on anythgin it does nothing. Help!

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  • marknewtonho May 18, 2009

    I was worried that this might be the case. I don't suppose there is anyway I can somehow get all my docs/mails/photos off the PC before I do?



    Many thanks

    Mark

  • marknewtonho May 18, 2009

    Thanks, I will give it all a go.



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Conficker Virus infected

if ur mouse moves and ur desktop frozen then it is not hardware malfunc it is definately a windows virus type try to login in safe mode if it doesnt help i worry u have to format ur hard drive and setup again all OS and applications u have this is the only solution and next time pls be updated in virus use pcc cillin or norton antivirus and update frequently and SCAN as well


Good luck for the remedy

Pls rate me WELL !
Regards

Posted on May 18, 2009

  • Shoaib Rais
    Shoaib Rais May 18, 2009

    pls first try the procedure to remove the conficker if u can do it i was not able to some variants does not allow to do so

    pls try it

    http://support.microsoft.com/kb/962007

    info on Conficker

    http://technet.microsoft.com/en-us/secur...



    look if u want ur docs out of it and attach a disk to this disk it can get conficker as well and this simply multiply it

    u see if it works in safe mode and u have access to dvd drive there u can backup data on dvd i suggest but i will not suggest connecting a hard drive to system and get ur data on it the conficker will transport to the backup hard drive and when u copy them on fresh system it will again strike

    u can try it backup all ur data on Usb type if u have access to it in ur infected system , try backup disk Usb Stick or Flash drive and then first wipe off all ur infected hard drive and then conenct ur backup disk to backup data from it but pls install strong antivirus and update it first and then do the restore thing

    pls follow all above guidelines if does not work then pls wipe off the hdd and start fresh and next time always keep ur imp data and files on other partition than OS partition and protect ur pc with good antivirus product and update and scan pc regularly

    regards

    Zohail



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