Question about Epson Office Equipment & Supplies

1 Answer

DX7450 will not acknowledge new black cartridge

Hi there

My printer will not regognise the new black cartridge which I've put in. The cartridge is a genuine T0711. I have tried taking it out and putting back in, but the ink LED remains on and I keep getting an 'empty' alert (in German) for the black cartridge when I try to print. Any ideas.



Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,992 Answers

My first thought would be that you purchased a defective cartridge. It happens sometimes. Return it to the retailer for exchange and they in turn will return it to their supplier. If the printer still thinks the cartridge is missing or empty, something has failed in the printer. You can decide what to do with the printer at that time.


Posted on May 18, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Replacement black cartridge in DX7450 will not work

try to clean the cartrige with tissue paper and try to align it

Mar 27, 2010 | Office Equipment & Supplies

2 Answers

How do i change a cartridge for epson printer DX7450

Click on yhe following limk to see the online manual
Click to open the manual. Click on the Printing. Under this title you will see about ink cartridges.
Hope this will work for you.
If it is helpful. give a rating.

Jan 09, 2010 | Epson Office Equipment & Supplies

1 Answer

Epson DX7450 won't recognise compatible cartridges

This is a common problem and is caused by faulty or missing chips onthe compatible cartridges. You will need to get them replaced otherwise the printer will not operate. Contact the vendor where you bought them from and ask for repalcements or a refund.

Sep 30, 2009 | Office Equipment & Supplies

1 Answer

Epson DX7450 compatible ink problems

Press and hold the data button

Sep 22, 2009 | Epson Printer

1 Answer

How do i replace ink cartridges DX7450

You ve not mentioned which model of printer you are using, but in almost every printer if you open the top cover ink cartridges stop at a convinient place where they can be replaced. Alternatively you can shut down your printer and then try. Hope it helps

Aug 24, 2009 | Office Equipment & Supplies

1 Answer

Replacing cartridge

Try turning off printer at power point, leave 5 to 10 minutes and turn on again, if still not regognised, try new cartridge and if that works, take the one that didn't work back for exchange.

Jul 02, 2008 | Brother MFC 210C All-In-One InkJet Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

122 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Alun Cox

Level 3 Expert

2678 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides