Question about Creative Labs ZEN SLEEK MP3 Player

2 Answers

Hanged My creative Zen sleek was hanged and Stucked. No buttons on keypad (like play, FF, REW, Volume etc) will work. The only thing to shutdown the player is by low-battery and to on the player again it nedd to be charged, when the menu appears in the screen it again hangs,,,,, Please give me Solutuion

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers
Re: Hanged

Try loading new firmware


Posted on Jan 15, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Hanged

My creative zen sleek has frozen on two occations. Reseting it with the little button doesn't help. Also new firmware probably wouldn't help either.

I fixed it by docking it and then deleting the song that it is stuck on. I use Rhapsody, but it might work with other software. Each time, it fixed the problem as soon as it was undocked.

-Scott Hill

Posted on Feb 18, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

My Creative zen Sleek Photo is frozen


Initially, would suspect that the hang or froze. A couple of ideas that you can try:
double check that the unit is fully charged;
  • do a rest. There would be a reset button inside a small hole, you can use a dull pin, straightened paperclip or even a toothpick;
  • verify that the "Hold" is disable/disengaged;
  • access the Recovery Mode. Press and hold the Play/Pause button while doing the reset as above described;
  • there would be several options. You can try all except Reload OS/Firmware;
  1. Clean Up is scans and remove invalid music library;
  2. Format (All) erases everything saved;
  3. Reload OS/Firmware would be a last resort;
  4. Reboot will restart the device.
  • Should it be a battery issue that will not hold a decent charge, you can replace it. Pls follow instructions from here;
  • If all else fails, reload the firmware. Pls reference the Creative website for instruction and latest update.
Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

Nov 18, 2008 | Creative Labs Zen Sleek Photo MP3 Player

1 Answer

Creative Labs Zen Sleek "how to install battery"

I also have that Zen Sleek.... you have to remove first the screen which sealed in a glue, then the keypad... from there you will have access to remove the top and bottom platings. You will need a precision tool of Philips Screwdriver to unscrew bottom and top platings.

Sep 17, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

The buttons wont work!

The hold/lock slider is engaged - double check your manual to see the position of it on your player and disengage it

Jul 05, 2008 | Creative Labs ZEN SLEEK MP3 Player

6 Answers

Creative zen sleek photo not recognized by win xp

I got my Creative Zen Sleek Photo from a friend and everything I did wouldn't let Windows recognize it, but then I got it to work almost magically.

1. Make sure you have the proper drivers installed for it that come with the CD. If you don't have the CD, you can download the ISO here.

2. Reboot. When it comes back up, plug the cable into your computer, then into your Sleek. The software should sync up. For some reason, my Zen wasn't being recognized from the usb port on my computer tower, but I plugged it into my monitor's USB port and then it worked. Try that, if none of that works, then it may be a problem with your computer not knowing which driver to assign to your Zen, and if so, try the steps below.


1. Plug your Sleek to your computer.
2. Open up Windows' Device manager (right-click on "My Computer" and select "Properties". Go to the "Hardware" tab, then click "Device Manager").
3. Locate the entry for "Creative Zen Sleek" in your device list. It should appear either under "Sound, video, and game controllers" or under "USB Devices". Once you locate the entry, uninstall it.
4. Unplug your Sleek and wait a few seconds.
5. Plug your Sleek back in and allow the "new Hardware Wizard" to identify and install the drivers for it.

Mar 01, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Hanged mp3player

Hi, I think you will need to remove the battery for a few seconds then try it.

Jan 04, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Mp4 player hanged

How to reset Zen v +

Jan 04, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative Zen Sleek Buttons dont Work

I gave it a whack on the back of the MP3 player out of frustration, and lo and behold! it works fine! i don't think this is a very orthodox method, but i'm a bit happier now! I wouldn't recommend this as an everyday method of fixing it, but it's helped me.

Oct 29, 2007 | Creative Labs ZEN SLEEK MP3 Player

3 Answers

Creative Vplus hangs while charging

Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

May 29, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer


I think I found it for you:

Mar 28, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Zen sleek frozen after trying to delete songs

Why does technology make you work for what you already paid good money for? Have you tried going into Recovery Mode? You do this by holding down the Play/Pause button while triggering the Reset button. Once there, you have four options. Try selecting Disk Cleanup and then Reboot. You might need to re-Sync a few things but it's worth a shot. Good luck.

Dec 16, 2006 | Creative Labs ZEN SLEEK MP3 Player

Not finding what you are looking for?
Creative Labs ZEN SLEEK MP3 Player Logo

Related Topics:

120 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers


Level 3 Expert

1061 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides