Question about Coffee Makers & Espresso Machines
I noticed this morning that my machine no longer gives me milk? It just says preparing milk all the time and makes the clonking noise it usually makes before pumping it out? And if I push the clean button it makes the same noise but says "heating" . Tried full clean of milk jug and full descale. It makes hot water fine using the black detachable spout.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Do both buttons do the same? if they do the first thing I would do is try to reprogram the buttons.
Push and hold the button for the coffee you want, but hold it all the way through the process. Don't release the button until you get the amount of coffee you want for that button, then release the button. That should get you the same amount next time.
If this doesn't work try this.
If you make a pre-ground shot but don't put any coffee in it, and it does the same thing you have a blockage in the brew head.
If it run normally, your grind is to fine. Turn the grinder knob to a larger number. It takes 3 times to change to the new grind.
If it still dribbles, remove the brew unit (behind the door)
Holding the handle, the top left side is the brew head. There is an outlet pipe that exits the front side towards the door. 2 screws hold it to the top. Remove the 2 screws while holding the manifold. Once they are removed, lift the l assembly off (becareful, there is a spring and inside a steel ball (don't loose it or your out of luck). Turn the brew unit upside down while holding the brew head in your other hand and the steel ball should fall out. If it doesn't come out put a towel down and tap the brew unit on the towel. This should force it out.
Now remove the brew screen, by holding the screen with your finger and twisting the thumbscrew (remember thumbscrew, DON'T use the key to install the screen, use your fingers.....
Once the screen is out look at where the screen was. There are 2 holes. 1 big one in the center and a small one to the side.
Now use air to blow back through the opening where the steel ball was to clear the opening. Once its open, clean then reassemble. Brew unit on towel right side up. Drop the steel ball in first. Then the spring.
Then place the manifold on top of that with the pipe towards the door. Insert your screws (I turn them backwards a little with a little downward pressure until they feel like they drop into the threads. They should turn down easily, if not back them up a little more ( we are trying to find the old threads) and tighten. Install screen, and tighten with your fingers. The screen just needs to be flush with the bottom of the brew head.
Run another pre-ground without the coffee and rinse it out. Do this once in a while to prevent this.
Brew head cleaning Vienna/ Master
Remove the brew unit. Holding the handle, on the top left side is the brew head, there is an outlet pipe that exits the front side towards the door (looks like a long "L" pipe). 2 screws hold it to the top. Remove the 2 screws while holding the manifold ("L" pipe assembly). Once they are removed, lift the l assembly off (be careful, there is an O-ring, spring and at the end a black rubber disk or crystal ball). Do this over a towel to prevent loosing small pieces, mainly the crystal ball.
Now remove the brew screen, by holding the screen with your finger and twisting the thumbscrew (remember, thumbscrew), DON'T use the key to install the screen, use your fingers.
Once the screen is out, look at where the screen was. There are 2 holes. A big one in the center and a small one to the side.
With the brew unit upside down over the towel, insert a paperclip into the small hole and force anything out the other side. I have gotten worms almost a 1" long from this passage. The paper clip has to go from this side to prevent damage to the seat on the other side.
Clean then reassemble. Brew unit on towel right side up. Drop the crystal ball in first. Then the spring small end first on the crystal ball.
Now the O-ring over the spring, then place the manifold on top of that with the pipe towards the machine. Insert your screws (I turn them backwards a little with a little downward pressure until they feel like they drop into the threads. They should turn down easily, if not back them up a little more ( we are trying to find the old threads) and tighten. Install screen, and tighten with your fingers. The screen just needs to be flush with the bottom of the brew head. That should do it.
Posted on Feb 03, 2011
SOURCE: EAM3500S will not froth milk ?
Here's what I did... with great success:
If you've cleaned all the milk deposits from around the o rings and you still have a problem then its almost certainly the milk spout (the little pipe that directs foamy milk into your cup)
Detatch the spout and get a 2.5 mm drill bit and use it to clean all the milk deposits out of the part that plugs into the lid. Rinse through with water to clean away all the bits of hard milk.
[If you put water through the spout before and after, you will notice a dramatic difference]
Doing this completely fixed the problem for me (I had about 3 years of milk build up in mine!).
Posted on May 02, 2011
For milk frothing issues, soak the milk jug cover in hot water and rinse several times. If it has a froth control that can be removed by sliding in the direction of travel towards the edge whilst jiggling it gently up and down. Clean off the little o-ring with a toothpick, be gentle. The control should easily slide and click back in place when done.
Froth still no good? Examine the milk coupling to ensure the o-rings are in the right spot and are pliable and undamaged. There should be an o-ring (usually green) on the top spigot, a (black) o-ring at the front of the bottom spigot and a (red) oring at the rear. The groove halfway along the spigot should be clear. Now with the toothpick and a hot moist cloth clean all the crud from the milk coupling, especially inside the smaller spigot. Check the tiny hole at the back of the larger spigot is not blocked.
Check the flow from the hot water spout is good. If not, there are internal issues, try descaling. If it is, test the frothing jug, if it is still weak either the jug cover or the milk coupling needs to be replaced. Get them to try a known good test jug at your local coffee service center to find out which, most will be happy to do this at the counter.
Posted on Jan 28, 2012
Tips for a great answer:
Dec 06, 2015 | DeLonghi Perfecta ESAM5500 Fully Automatic...
Feb 19, 2015 | DeLonghi Coffee Makers & Espresso Machines
Jan 11, 2015 | DeLonghi Coffee Makers & Espresso Machines
Aug 02, 2014 | De'Longhi En520.W Nespresso Lattissima...
Jun 25, 2014 | Coffee Makers & Espresso Machines
Oct 17, 2013 | DeLonghi Esclusivo Magnifica ESAM3300...
Jan 10, 2011 | DeLonghi Prima Donna Avante ESAM6700...
May 02, 2009 | DeLonghi EAM3500 Espresso Machine/Coffee...
Mar 14, 2009 | DeLonghi Esclusivo Magnifica ESAM3300...
146 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: