Question about Fargo Persona M11 Thermal Printer
I have lost the instruction book for my printer (above) and find that the print head needs cleaning and don't know how to go about doing so. Every other line is blank and I do have new ink cartridges in the machine.
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Posted on Jan 02, 2017
SOURCE: Cleaning the Print head
Here is the link to the user manual; http://www.fargo.com/users_guides_pdf/Persona_C11_M11_User_Guide_Finalized_Rev.%205.01_.pdf Check page 181 for detailed instructions, page 179/180 for details of what you need to clean it. Hope this helps :)
Posted on Jun 26, 2007
unplug and plug back in?
are you sure you have the correct one in the correct slot?
Posted on Dec 21, 2007
SOURCE: bad print heads
This is a continuing problem we have with our Fargo DTC550 printer. If you remove the printhead from the printer and look at the underside you will see a nick on the head in the same area you are getting a line on your card. Fargo claims we damaged the head due to not keeping the printer clean even though we clean at every ribbon change. I believe that the damage happens when a plastic debris (from the plastic card) gets between the card and the head. You must check your card stock to make sure there is no plastic debris on them. Bottom line, you have to replace the head and at the time it costs $700 per head.
Posted on May 05, 2008
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