Question about Xerox Phaser Office Equipment & Supplies
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
They sell a lot of maintenance kits that way.I worked for a major Tampa are copier company for 10 years and they used every part until it just quit.However, you should line up a maintenance kit at the ready.Sometimes a counter will shut down the copier when it gets to the point where they want it to stop.
Posted on Apr 07, 2009
37,0XX.xx Errors - PEST Faults
AC power supplied by power sources such as uninterruptible power supplies
(UPSs) or DC-to-AC inverter systems may not supply correct voltage to
properly power up the printer. Likewise, other devices sharing the same AC
circuit can cause AC voltage sags that cause the printer to fail its AC heater
PEST tests (Print Engine Self Test). The printer may produce any of the
following disconnected heater errors:
■ Printhead jet-stack 37,002.47 or 37,003.48
Error Messages and Codes
■ Reservoir heater, 37,004.40 or 37,005.41
■ Drum heater error 37,006.42
■ Preheater error 37,008.44
■ Ink melters errors 37,009.45 thru 37,013.40
The printer includes several heaters powered by AC. The printer itself can
power up despite insufficient or irregular AC voltage but it may fail its AC
heater tests. This is due the test not measuring sufficient current flowing
through the heater at the moment the test runs.
Devices sharing the printer’s AC circuit shared, such as a laser printer, a
coffee maker, or a space heater, may be placing heavy intermittent demand
on the AC circuit. This sudden inductive demand creates momentary AC
voltage sag that causes the PEST test to fail.
Verify the AC power source prior to troubleshooting these errors. For wiring
diagrams to aid in diagnosing PEST faults, see “Wiring Diagrams” on
8400/8500/8550/8560 PEST Description
37,001.46: Generic PEST error. Something went wrong during the PEST process.
37,002.47: PEST Error - Printhead Left jetstack disconnect. The left jetstack is
not drawing the expected power from the supply.
Posted on Aug 04, 2009
I don't have an answer, but I can add some detail since I have the same problem (6250 that suddenly won't duplex).
I have a wired network with multiple Vista machines connected and have been duplexing just fine for YEARS with the same PCs and same drivers. One day my wife complained she couldn't duplex and I messed around, updated drivers, rebooted everything, etc. etc. and finally gave up and sent the print job from my laptop where it duplexed just fine.
About a week or so later I noticed that my laptop would no longer duplex either! Once again I updated the drivers, rebooted, tried different settings, etc. etc. but no luck.
I'm pretty convinced that a Windows patch has caused this issue (which is why there is a timing difference between my machines). I've rolled back my system to remove several patches and things seem to work fine again, however I'm not exactly sure which patch causes the problem AND within a few days Microsoft reinstalls the patch automatically.
Unfortunately I'm not confident that Xerox will put much effort into fixing this driver problem since this is not only an "old" printer, but I don't think many people do much duplexing (so there won't be many people yelling for help).
I'll let you know if I find a better work-around or fix.
Posted on Jan 06, 2010
I had same problem and it was driving me crazy. Try this one:
Control panel -> Devices and printers -> xerox printer with mouse right click
Printer properties -> Options
From list you'll select configuration and it gives you drop down menu and from menu you need to select your printer.
I didn't try this one yet because more solid ink is still on the way but this gave me all printing options back. Before basic printing mode was selected.
Funny stuff, uh?
Posted on Mar 18, 2010
Testimonial: "see my added comments - thanks again"
There is a snippet on the Xerox website to solve
imaging unit recognition problems, link below.
Usually this problem only occurs if the NVRAM has been reset or the engine
board has been replaced without backing up the NVRAM.
You can download the snippet to your printer through Centreware or by
downloading the 'File Downloader' utility from the same page above.
Hope this helps.
Posted on Jan 22, 2011
Tips for a great answer:
Mar 05, 2014 | Xerox Printer Division Xerox Phaser...
Dec 26, 2013 | Xerox Phaser 7800/dx Workgroup Laser...
May 31, 2013 | Xerox 7800/DN - Phaser 7800dn; 12 X 18...
Apr 04, 2013 | Xerox PHASER 7800 WASTE TONER CARTRIDGE
Sep 11, 2012 | Xerox Phaser 7800GX LED Printer - Color -...
Nov 04, 2010 | Xerox Phaser 3124 Printer
May 06, 2010 | Xerox Phaser 3300mfpv/x Print Copy Scan...
44 people viewed this question
Usually answered in minutes!